Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

299 Testimonials  

Testimonials

Testimonials

One of the best

One of the best grooming my pet has ever had, Thank You.

June 2022

Debra K Kendall

AWESOME PET RESORT

I have placed my dog in this pet resort many times over the years and I have never had an issue even once. The staff is very caring and they look after your pets as if they were their own and are always available to answer any questions or to make sure your pet is comfortable and enjoying their stay

June 2022

David Salomon

Thank you!

We’re bringing our old (12!) dog to the kennel for short visits (a few hours at a time) to get her used to the idea before we have to leave her there while we’re away - she’s a rescue and has been left off at least 3 times, so we want to make sure she feels confident that we are coming back for her! She is coming home from the kennel feeling great and not stressed! We’re feeling so good about it and thank the staff so much!

June 2022

K S

ENOCH WAS LOVED

ENOCH WAS LOVED AND CARED FOR AND HE WAS PROVIDED HUGS AND EXTRA ATTENTION DUE TO THIS BEING HIS FIRST OVERNIGHTS AWAY FROM HIS PARENTS. WE THANK THE TEAM!!

May 2022

LATOYA PEMBERTON

So Happy

Luna gets so excited when we turn into the driveway of Norwichtown pet resort and spa. She went for one on one day care. I can tell she had a great time. She is sound asleep. Lol

May 2022

Joseph Sabolesky

Wonderful Company

I have a very high energy pomsky, Luna, who I bring about once a week for day camp. She is always so excited to go, sad to leave, and absolutely EXHAUSTED! She has so much fun with her friends, and she loves all of the staff there!

May 2022

Jessica Chartier

Friendly and clean

My dog loves to go there! I love the written report about his day!🌹❤

April 2022

Yvonne Guida

Great Place!!

First time customer, brought our recently adopted dog to get her nails done. Rebecca did a great job! All staff was friendly and attentive! Hope to take advantage of more services!!

April 2022

Cathy Bittner

Awesome, welcoming

Everyone is so pleasant and very welcoming. Listening to what the anxious humans have to say about their pups!

April 2022

Joseph G Sabolesky

Jasper Griffin goes to Camp!

While I’ve used Norwichtown Pet Resort grooming services for many years, this is the first for Doggie Day Care. Jasper Griffin loves going to camp to play with his friends. He will run to the front door as quickly as he can in anticipation of a day of friends and fun! Camp keeps him socialized and that is a big plus! Here’s to more camp days!!

April 2022

Lori Hendershot

I Always Know…….

I always know that when Nacho goes for his grooming he is well cared for.

April 2022

Linda Sinko

Clean and happy pups!

triple coated Lily and Star were a mess after the winter weather.Lily. had matted clumps and looked like a walking mat. I was afraid to bathe and cut out the mess but it was too cold still. I finally did some work on Lily the day before grooming so it wouldn't take so much time at the grooming table. Lily is 14 years old and has a heart condition< I wanted to keep the stress down. Star is 7 years old and single coated . She loves the attention and willingly lets me comb and brush her. Still the winter weather and proximity to the cold ,wet and dirty ground made a mess of her coat and skin as well. My support/comfort friends were beautiful, smelled lovely and we were happy to see one another after grooming was completed. Thank you for the good work.

March 2022

Patricia Kramer

For over 20 years I have entrusted my dogs to this wonderful team

Being our third Golden Retriever in a row, Kody loves coming to the Pet Resort as much as the other 2 did over the years. The team is very committed to loving the dogs while providing structure and safety. I appreciate how attentive they have been to the specific needs of my new puppy, while getting to know and understand his unique personality. Kody gets very excited as soon as I pick up the leash on those days I bring him to Camp, and he's happily exhausted after half a day. Recently he spent his first few nights away from home at the Pet Resort, where I knew he was being well-cared for and I had no need to worry about him. What's more, Rebecca has beautifully groomed all of my dogs, who have each delighted in their time with her. I am very grateful that I discovered the Pet Resort years ago. They just keep getting better!

March 2022

Connie Dunion

Amazing Grooming

Brooklyn was dropped off for her first grooming today with Julia and she came back beautiful! She absolutely loved her time there and I loved the report card. Thank you for such a professional and friendly experience. Can't wait to book her next appointment!

March 2022

Rebecca Morton

Leaving

Leaving your pet is never easy. But, Norwichtown Pet Resort makes the “leaving “ so much easier. I know in their care our pup is loved, taken care of and safe until our return.

December 2021

Cathy Walton

Nice doggy visit @ Norwichtown Pet Resort and Spa

December 2021 - Our six-month puppy enjoyed his stay of 3 days/2 nights. We stopped by to visit and walk him on the 2nd day and he was super excited to return back to the facility after his short walk. The staff was friendly and courteous on the phone and in person. Thank you for making our family vacation awesome and having our puppy have a break from us as well enjoying his doggy vacation. We plan to use the facility every year around the holidays.

December 2021

R S

A great place for your dog!

Norwichtown Pet Resort is in a quiet rural area, and they have a "camp" mornings and afternoons where the dogs can play together. They also have a snuggle-before-bed service and a number of other treats to make the dogs feel at home. Our dog loves it here. She gets excited on approach and she is happily tired after her visits. We drive 30-plus miles to bring her here. It's worth it. Don't hesitate.

December 2021

Ann S Knickerbocker

FUN DAY

Honey 🍯 always enjoys her Fun Day at Norwichtown Resort & Spa. She always come home rested & tired from her visit.

November 2021

Robert Moran

Awesome Care

The staff was very welcoming all around and made this first time experience of leaving our dog with them amazing! Everyone was friendly, trustworthy and reliable. We will definitely be going back to them if we ever need someone to watch our dog for a few days! Everything that is offered for our dog to feel comfortable! Thank you Norwichtown Pet Resort!!

November 2021

Dana Affinati

Great service

Great staff and attentive with my pup when I called for a check up.

November 2021

Carlos Mendez

Wonderful Camp

My dog, Luna, has been going to Norwich Pet Spa for day camp. She is always so excited to go, and comes home so tired! She definitely enjoys herself, and all the staff is so nice, and caring!.

October 2021

Jessica Chartier

very pleased

This was my first time bringing my dogs to norwichtown Pet resort and so far I am very happy. Does came home not stressed and non smelling . I will without a doubt book again

October 2021

ROBIN M DONAIS

Gosh We Love Norwichtown Pet Reaort

Kenai and Captain Yeti are so Happy and Fresh after a full spa day with Tim Rebecca and Julia ♥️ Can’t wait to go back!

October 2021

Melissa Epstein

Summer and Aquinnah’s stay

We leave our dogs knowing they are well taken care of. It’s really helps relieve our anxiety knowing they are in capable hands and helps us enjoy our vacation. Thanks so much to your great staff.

October 2021

Donna Beaudoin

Dog grooming

I have been taking my dog for grooming a few years now. This place is the most welcoming and wonderful experience for my dog and also for me knowing she gets pampered and treated well. She is always happy going and when I pick her up

September 2021

Stacey Gendreau

Well organized friendly service

I’m thrilled to find a full service, professionally run business which is welcoming and friendly to the pets as well as the people attached to them. It also shows me a clean, quiet country place where my pups can stay if I need to leave them for awhile.

September 2021

Patricia A Kramer

Amazing care

Our dog is elderly and has very bad anxiety. She was cared for and loved while she was there. The staff was very understanding of her needs (deaf/kidney disease/anxiety) and made sure she was comfortable her entire stay. She even put back on a little weight which was so great to see! Will definitely be referring all of our family and friends here! I’ve never seen my dog so excited and happy to be boarded

August 2021

Megan Logan

Summer and Aquinnah’s boarding

We always leave for vacation knowing that our dogs are left in competent and confident hands. Thank you for caring for our fur babies and relieving our anxiety.

August 2021

Donna Beaudoin

Disney world

My Goldendoodle is always happy to see the NPRS driveway. He’s excited checking in and exhausted at check out time. Thank you for your hospitality

August 2021

Pamela Walkowski

Norwichtown Pet and Spa Resort

I am very satisfied with the care my dog, Callie always receives when I board her there. The staff is very courteous and positive. I am always content and do not have to worry whenever I need to go away. I am grateful that their fees are kept reasonable. So many others are so unaffordable. My thanks to all the staff.

August 2021

Carol L Bernat

The Best Around!

I could write a novel of amazing things about Norwichtown Pet Resort. My Golden, Brady, LOVES going to daycare (even though he is hesitant to walk in LOL) -- every time he goes to daycare, he comes home and sleeps for days. He could play outside with the staff and other pups 24/7 if he could. I love getting the report cards about his daycare days when I am at work and the picture of him being a goof makes my day! Sometimes he can be a difficult and crazy boy, but the staff always greets him & I with a smile and a big hug (well, Brady forces the hug LOL) When we go away for weekend trips and he stays for boarding, he is very well taken care of and the staff always makes sure he's content and comfortable. I have all the trust in the world in the staff when we go away and know he is always in good hands. Thank you for always taking care of my special boy - you are truly the best around!!!

July 2021

Taylor Chaffee

Grooming

It was my dog Nacho's first time to be groomed at the Norwichtown Pet Resort & Spa and I was very pleased at the results.

July 2021

Linda Sinko

Kenai LOVES her visits!

Thank You so much for the gorgeous grooming you did for Kenai! She is beautiful and feeling truly refreshed after her bath and spa day! It’s even more special knowing she has bonded with Tim and all who have taken such good care of her throughout her stays with Norwichtown Pet Resort!

July 2021

Melissa Epstein

Best boarding kennel

I am always confident that my dog will be Safe. One criticism...my dog’s bedding Has always been returned clean. This time 7/5 to 7/9....the bed came back covered in Mud

July 2021

Carol Clulow

HONEY DAY CARE

Honey always has a fun day at Norwichtown Spa. Comes home exhausted & refreshed, thank you.

July 2021

Robert H MORAN Jr

Outstanding service

We just picked up Holley Bearre after her week long vacation at the Norwichtown Pet Resort and her enthusiastic mood said it all. She was pampered, groomed and so excited to see us. The staff went above and beyond in my opinion, they even washed her bedding and her special feeding dish. Thank you for taking such good care of our girl and treating her like the princess she is.

July 2021

Robert Aldi

Best vacation!

Add on activities and dog day camp kept our golden well entertained for 10 days! Upon pick up she was bathed, fluffed, happy as could be, and we’ll adjusted. She even said goodbye to the staff! Thank you Norwichtown Pet Resort for the 5 star vacation!

July 2021

Leslie Lafontaine

Dog Grooming

First time visit for dog grooming. Facility clean. Staff friendly. Organized check in and out. Everything done for dog as requested. Very Satisfied. (more…)

June 2021

Cathy St.Germain

Star and Holly

The girls had a great time as always. They always come home happy and well cared for. Great place and can trust them to take care of your pets/ family member.

June 2021

DEBBIE BAKER

Johnny

Love bringing my dog here

June 2021

Corrine H bromley

Ursa’s Happy Place

Whenever my husband and I go away Ursa stays at the Norwichtown Pet Resort. She can’t wait to go! We also enjoy the email report cards and pictures. We feel very happy to have them.

June 2021

Annie Creighton

Best Pet Resort & Spa

This is by far the best pet resort and spa! My dog has never had so much fun with lots of playtime and super friendly camp counselors. I received a daily report card with a picture of my dog (smiling in every picture) letting me know how he was doing. He played so much and had such a blast, he needed multiple naps! The staff is amazing, kind, friendly, and super responsible. I was able to enjoy my vacation knowing he was in the best hands.

June 2021

Janice Sadowski

Amazing

I have two difficult dogs and I can’t lie I was scared leaving them at first. All the staff was able to work with my Monster and I felt super comfortable the very next morning when I called to check up on my fur babies. Thankyou Norwichtown Pet Resort, Monster had a great time, hopefully Tamú will enjoy herself next time.

June 2021

Pamela Cheney

Very Pleased

I am very pleased with the grooming of my sweet Lily.. She looks adorable!! Everyone was so nice and welcoming. I would recommend for anyone needing a good groomer. Definitely coming back!! Thank you!!

June 2021

Bettina Jones

FurBaby Happy

Bruschi is so happy, He loves Norwichtown Pet Resort he feels so at home and loved by all, we go for training and doggie play dates, and now grooming we have everything done in one place so that Bruschi feels so at home and LESS anxiety after losing his best friend Buford, he needed more stability, I am so grateful for all they have done for my Bruschi THIS is a home away from home for all FUR BABIES!!

June 2021

Sherri Diamond

Great pet peeps

Thank you to all of the staff, Zack, Tim and Rebecca have been working with our Cooper the past few weeks and giving us a lot of tips to help him grow. Rebecca does a great job grooming him so he looks like a little bear. Thank you all.

May 2021

Tina Dempsey

Coopers training

I want to say thank you for keeping my Cooper safe and helping him become a great family pet. He loves going to be groomed with Rebecca and enjoys his class with Zack on Wednesday’s and now his training. Thank you to all of the staff.

May 2021

Tina Dempsey

All Positive Training Methods

Once again Caitlyn has helped us with training our Great Dane. This time on his invisible fence. Her positive attitude makes Fenn want to please her & learn fast. Norwichtown Pet Resort goes out of their way to accommodate not only pets but their owners also. They work with you to find out how they can help your individual situation. Very much appreciated!! THANK YOU to all the staff-always very friendly & helpful-

April 2021

Betty Musial

Apartment Owner

Great place to socialize your dog excellent people to train your dog

April 2021

Harry Wilson

Fun day

I think Norwichtown pet resort is wonderful they are great with my dog

April 2021

Corrine Bromley
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