Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

227 Testimonials  

Testimonials

Testimonials

Trusting, loving & safe place for our fur babies

I have been bringing my dog to this wonderful establishment for years! My dog loves going to doggie day camp and I can’t speak highly enough about the care and love they show to all of the pets lucky enough to go here! Thank you from Charlie and Mom!

September 2020

Barbara Hamilton

Above and Beyond

We just lost one of our beloved dogs and Norwichtown Pet Resort and Spa was one of the first to send us a card and be there for our other dog, Bruschi was beside himself so lost, and Norwichtown Pet Resort has been here to help me and Bruschi through this. I am so thankful for this and I feel they have gone above and Beyond and treated Bruschi just like family letting him know they are there for him, I am truly thankful to know they are there in this time of need.

September 2020

Sherri Diamond

Great Experience!

My dog went to doggy daycamp for the first time today. The staff was welcoming and very friendly. I was given a tour of the facility and my dog came home tired and happy! I would highly recommend Norwichtown Pet Resort!

September 2020

Donna Johnston

Tender care for our aged girl

Billie, our 15 year old Tweener dachshund, has been a guest at Norwichtown Spa four times in the past two years. Her younger dachshund “sister” accompanies her! As a frail visitor, Billie has been treated with exceptional care and kindness by the staff, especially Tim, who watched over her twice this month. Apart from friends caring for brief stints, we haven’t left our girls in a “spa” for many years. Norwichtown alleviated any and all of our anxieties and changed our minds. Thank you! Cannot recommend more highly 😊👏😊

September 2020

Carolyn Graupner

We have been taking our Standard Poodle

We have been taking our Standard Poodle to Norwichtown Pet Resort to be groomed for years and we have always been happy. For a business that has lots of dogs, there is no “doggy” smell. All employees are pleasant and professional. Just started bringing our second one there for grooming too. Rebecca does a wonderful job with both of them!! Highly recommend NPR!!

September 2020

Wendy

Love This Place

I have been using this kennel for years. I used to bring my Black Lab mix for boarding. For the last 13-14 years. (she has since passed away) I now bring my 5 month old Corgi there for Doggie Day Care. And yes, I will use them for boarding in the future. The employees are so good with the dogs. I love how they treat my dog. I highly recommend them. They are the best!!

August 2020

Amanda Courey

What an amazing place!

We had our two Miniature Schnauzers groomed for the first time at Norwichtown Pet Resort and Spa. The groomer ( Rebecca) did an extraordinary job! Everyone we came in contact with demonstrated professionalism and kindness. The facility was clean and organized. Our Schnauzers returned relaxed and calm. We are returning back in six weeks. A special thank you to everyone!

August 2020

timothy coleman

Henry likes coming here

We have been bringing our dogs here for camp, and boarding for the last 15 years. Henry is our third dog, and loves camp as much as he did as a puppy! Today he received a full grooming by Rebecca and we are so pleased with how healthy and happy he looks!

August 2020

Georgia Woodward

Great place and very caring towards animals!

Recently boarded our dog Boomer there. They were very accommodating and caring with him!

August 2020

Donna Perry

Friendly and professional

I was nervous about leaving my 2 chihuahuas for the weekend. They let me send their bedding and whatever would make them comfortable. They were very happy and well cared for and I would send them again..

August 2020

Lee matteau

Aquinnah & Summer’s recent stay

We leave our dogs knowing they are in great hands. The staff are so in tune to our dogs needs and personalities. It’s great to vacation and have no anxiety about our dogs well being! Thank you. We are glad we found you.

August 2020

Donna Beaudoin

My Ruger is a pleased pooch

Ruger Bear has been 3 times and he is so happy when I drop him off and happy/tired when I pick him up. The Staff is welcoming this makes it easier to know that Ruger is in good hands.❤🐾💙  

August 2020

Kathy Tarryk

Pampered pooch

My Rebel loves Norwichtown Pet Resort & Spa, as do my wife and I. Rebel’s room is clean and climate controlled. He enjoys his play time and nature walks too. We also have him bathed and groomed so he comes home looking and smelling great.

August 2020

Earl Colella

Tucker’s visit

Our dog tucker stayed for 2 nights and 1/2 a day he had a great report card had fun playing with the other dogs I was pleased to hear that he was doing well while we were away and will definitely be bringing him back again. It definitely gave us comfort knowing that he was well taken

August 2020

Lisamarie gadue

Excellent people and services our dogs!

Best place for your dog for boarding, day camp and grooming. We have been bringing our dogs to Norwichtown Pet Resort and Spa for more than 17 years. The people are great and ours dogs have all loved going there!  

August 2020

Keith Eaton

Very friendly and fun environment

My girls love going to day camp, they have such a blast. Everyone is super friendly and I feel comfortable leaving my babies there! I love the report cards that they send! I am so happy that I found such a wonderful place for Alice and Ruby to play while I work!

July 2020

Julianne Caminati

Fantastic doggy dog care

We just picked up Sunnie from her very 1st visit, the staff is WONDEFUL. I was so nervous about leaving her but now see how great this place is and even signed her up your classes. And she looks and smells amazing after her bath. Thank you for taking such good care of my baby.

July 2020

Kathy Scovish

Grooming

Rebecca is the best groomer ever. My KZ is looking as handsome as a dog can look. You can tell she took the time to make sure he looks as his breed should look. Thank you Rebecca. You are a gem.

July 2020

JoAnn Goodemote

Boarding

The staff at Norwich Town Pet Resort go all out to give the pets in their care a 1st class experience. My aging Doberman thrives on the attention he gets and when I pick him up he is calmer than when boarded at other facilities.

July 2020

Chris Coates

Helping my anxious puppy

My dog is super anxious, even to the point of throwing up in the car on our first trip to NTPR ( we live about 10 minutes away). She did not even want to enter the building. We have been to NTPR 5 times now and she happily leaves the car and enters, no throwing up, and even let them do her nails- another groomer would not do her nails because she was too anxious. I appreciate the staff’s time and patience with my young pup and I Highly recommend their establishment.

July 2020

Diane Herr

Loving and Caring and SO dedicated

I have 2 fur babies and 1 is just so go with the flow of everything and the other is very anxious and needs TLC and patience.. Norwichtown and pet resort offers just that!! I am so thankful I found this GEM!! By fur babies BOTH were totally happy after there evaluation today and our little getaway before our big vacation I am now not as anxious about. THIS is a 5 star resort for our fur babies

July 2020

Sherri Diamond

Very difficult cat

We have a very difficult cat. She loves us (we think) but she has no patience for anyone else. I think I was just very kind with that assessment. In any event, they work with us. They laugh and smile at her and HOPE she doesn’t attack them. I always know she’ll be well cared for - even though she makes that a difficult objective. Bottom line, we are SO grateful. Thanks you for your patience and your humor. We love you. Still can’t speak for Maeve though. Kim & Jeff

June 2020

Kim Clark

An amazing pet resort!

My fiancé and I rescued our puppy Dunkin in December of 2018. We were recommended to Norwichtown Pet Resort by a friend and were nervous about finding the right place. We looked at a few places but when we toured the resort and met with the staff we knew we found the right place. The staff is professional and very helpful. We enjoy getting his report card which provides us with a picture of him and the fun things he does at camp. They do an amazing job in grooming Dunkin and we have left him overnight when we had to travel. There is a level of trust and confidence we have in Norwichtown Pet Resort and we definitely recommend it to anyone looking for a place for their pet! .

June 2020

Elizabeth Carrasco

My 90lb Puppy!

Thanks to the staff who takes such good care of our Charlie! It’s wonderful to know we have a safe place for our puppy when we have to travel. He comes home, clean and happy!

May 2020

Jeanne Long

Thank you

Thank you for staying open for dog day care at this time. My dog, Jake, loves going and needs the interaction with the other dogs and he especially LOVES the counselors! I appreciate everyone who works there! Thank you.

May 2020

Linda Lemire

We, my two furry friends and me…….

We, my two furry friends and me, had a wonderful visit and found everyone to be so nice and accommodating. I'm sure the furry ones will have a wonderful time when they come for an overnight visit! Naomi Candy Bentley Ayotte

March 2020

Naomi Ayotte

Doggie Daycare is a God Send!

I can't recommend the Doggie Daycare at the Norwichtown Pet Resort enough. Having a Basset Hound just over a year old, he has so much energy and a couple visits to Doggie Daycare a week has made a huge positive difference in his behavior. Pups need to burn off steam and he's so much happier since we signed him up! Fun to watch him on the "Doggie Cam" throughout the day having so much fun!

March 2020

Bob Reed

They love my dog and she loves them

I've been meaning to write something for ages. This is a great kennel with great people. We've been bringing our dogs here since we moved to the area and a friend recommended them in 2002. We currently have an 11 year old mixed breed dog who is now completely blind. We sign her up for the nature hikes and they manage her really well despite her blindness. Our previous dog was a German Shepherd that they treated very well also, and who enjoyed the day camp. Our current dog isn't as social so we skip that for her. But the nature walks are enough to take the edge off. When we drop her off, she never hesitates, and when we pick her up she is happy, but not crazed as if we had abandoned her. She is clearly well taken care of and shows no signs that she doesn't like it, nothing that indicates she isn't completely happy to be there. We've used plenty of other kennels before we moved to this area, and our dogs would return hoarse from nonstop barking and smelly. That is not at all the case here, even if we don't have her groomed while here. Totally recommend Norwichtown Pet Resort. Anne Luner

March 2020

Anne Luner

Very caring with our animals

I been on other kennel, I will never change Norwichtown pet lodge. My two dogs Oreo, Hooch and a blue and gold macaw Pebbles are happy when I drop them and pick them up. If I want Services for bath or nail cut. Thank you so much

March 2020

Wanda Cortes

We have always been able to rely on Norwichtown Kennels

We have always been able to rely on Norwichtown Kennels, however they again proved how accommodating they are as we had a medical emergency and they took our dog not knowing how long she would need to be there. We were told not to worry, she could be there as long as we needed and her usual accommodations were made without hesitation. We had peace of mind knowing she was in good hands, it doesn't get any better then that. Another job well done.

February 2020

Mary Lou Juzwic

Handling a scared dog

Our dog has some confidence issues but the trainers took excellent care of her and she is a better dog because of the staff here. They love Katie and Katie loves them. She has grown super confident now. I have taken my previous dogs here and they also did great and loved going here.

February 2020

Kristen

Wonderful option for our busy puppy

Our high energy Shepard mix loves the time she spends there. She comes home happy and much calmer. I also appreciate the report cards with photo

February 2020

Sheila Bigley

Happy Campers!

I have trusted Norwichtown Pet Resort & Spa with my dogs for 12 years. The care and dedication the team provides for all their guests is amazing. I like that you can add all kinds of extra fun stuff to make their stay a blast. Thank you for your excellent care of our family members. December 2019 My pups can’t wait until their next visit. Michelle Robertson And pups Sky, Storm and Amber

December 2019

Michelle Robertson

Welcoming, Caring Competence

I just picked up our sixteen year old shih-tzu after a three-day stay. He greeted me with a wagging tail and seemed much refreshed after a little vacation in Norwich. We'll be back to this friendly kennel again and again.

December 2019

George Kalif

Great pet resort!

We can’t thank Norwichtown Pet Resort & Spa Inc. enough! Meeko had a great stay last week while we were away on vacation. He was excited to come home with his family this morning and is one tired pup! He loves your facility for puppy play days and longer stays now too! Thanks for taking care of our wild guy. 💙

December 2019

Sara Glynn

Grooming

This is the very best grooming that my dog has ever had. Everyone is very friendly and you can plainly see they care about the animals in their care. Rebecca is the best groomer ever.

December 2019

JoAnn Goodemote

A Home Away From Home

This is the 2nd time I have used Norwichtown Pet Resort and Spa (recommended by my veterinarian (Norwichtown Veterinary Hospital) My 4 cats occupied the Imperial Suite both visits. It is roomy enough for them with nice cubbyholes and condos to sleep in. There is also a big area rug and toys. They used their own litter box and food dishes/food that I brought from home. The staff is very kind to the animals and diligent in their tasks (feeding twice a day/checking on the cats) Their paperwork and attention to customers is very thorough and organized.

November 2019

Janine Cammarata-Katomski

A caring environment

It was the first time I had ever boarded my 4 cats and I was nervous. But they all shared a suite..4 by 10 space with fun condos and toys, food, water, litter box. They were fed and checked 3 times a day and even had their nails done. I recommend this boarding place for their responsible caring and organized proficiency.

November 2019

Janine Katomski

Four-Legged Pets Well Groomed

I am in awe of our four-legged kids care while in Norwichtown Pet Resort and Spa! Not only do they look clean and sparkling, they come home relaxed. I can tell they were well taken care of in our absence! THANK YOU!! I highly recommend the establishment!

November 2019

Pamela M Buckley

Willing to try any breed

Absolutely love this place. Just picked up my dog after doggy daycare evaluation and she is now sleeping soundly on the couch. They were willing to have her even though she is a boxer pit mix, when 2 other local places wouldn't even give her a chance!!

November 2019

Naomi Yates

100% Satisfied

Really like to take my dogs here. Employees love my dogs and treat them like if it was theirs. They always remember their names and their special needs and instructions. We do like the building cleanliness and all the employees but one employee named Caitlin impresses me every time we go there with her advises about what my dogs needs and how they are doing. She really cares and watches every pet in the building.

October 2019

Eric Adcock

Reassured

I am reassured and confident that Aquinnah and Summer are receiving the best possible care when we board them at Norwich Pet Resort & Spa.

October 2019

Donna Beaudoin

Great place for your pets !!!!!

Thank you for taking care of kadie she had a wonderful time and didn't want to leave looking forward to bringing her back to play with her friends

September 2019

Mike carson

Happy Dog!!

Our dog Maverix was well cared for. He looked so happy and healthy when we picked him up. It gives us great peace of mind. We will use them again in the future.

August 2019

Melissa LaBossiere

Norwichtown pet resort

Thanks again to everyone at Norwichtown pet resort. Roxy had a wonderful vacation while we were on vacation. I never worry about her when I leave her .. The staff is so warm and loving. We appreciate everything you do to make our pets feel loved . A special thank you to Caitlin who has taken care of Roxy for many years. Roxy loves her and has a special bond with her!

August 2019

Debbie lento

Boarding

I can't say enough about the friendly exceptional staff. Not only are the facilities great but the attention and care that my dog received when he stayed for a week was absolutely perfect. You could definitely see how much they cared about him. He is a very skiddish, shy dog and he had to make sure he said good bye when we picked him up. He was also groomed and he was very handsome when we got him back.

August 2019

JoAnn Goodemote

Wonderful caring staff!

I’ve been bringing my golden retriever, Roxy to The “spa” for many years and she loves it there. She runs right in and directly to the staff members who know her & they are happy to see her. She gets late night let outs, plays with the other dogs for half day camp when she’s there and we get an emailed report card letting us know what she did at camp and who her best friend was that day. She often gets groomed at the end of her stay and we get a grooming report card as well. One of my favorite things about her stay is that she comes home smelling so good. We love it!

August 2019

Lisa Sachatello

Great job!

Wonderful staff

July 2019

Joline Morse

Wouldn’t go anywhere else!

My dogs had the BEST time at Norwichtown today! I was super hesitant and even a little emotional dropping them off because my one dog had gotten attacked outside our home a month ago so I was really nervous! The front desk eased my mind and they took such great care of my pups. They both came home exhausted and happy! Thank you!!!

July 2019

Melissa Miller

Excellent care for our lovies

We've used Norwichtown Pet Resort for 20 years and have always been very pleased with them. The staff do an excellent job in making sure our pets are comfortable throughout their stay. I call each day we're away and I'm given an update of each pet and if they need to they will put me on hold to go and check. They put my mind at ease and are very compassionate. The groomer did an excellent job on my Maremma LGD. She even called to speak to me before the grooming because I had concerns. We hope to use Norwichtown Pet Resort for another 20 years!!! Thank you for all you do for our fuzzie lovies!!

July 2019

Lori Parker
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