Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

249 Testimonials  

Testimonials

Testimonials

PUPPY DAY CARE

We were very happy to get a day to ourself without our puppy (8 months old) Honey. Very surprised in getting a photo of our girl at play. We received a lot of rain that day, so on pickup, Honey was dried off and exhausted. Thankyou Norwichtown Resort & Spa.

April 2021

Robert H MORAN Jr

The Gentleman

The gentleman that takes care of our dog Apollo is the best he truly cares about what he does so glad we have a place to bring our dog to that shows the compassion for our pet!

April 2021

Pam Romanella

The happiest, most wonderful place for pets!

Our dog just spent several days at the resort, with a mix of group and one-on-one activities. He also had a bath and grooming. I am grateful beyond words to every single fantastic staff member of the resort, knowing how happy he is here, how well he's taken care of and how much he enjoys himself. Coming home is bittersweet for him - he is happy to see us but sad to leave - and that is exactly what you want to see. He returned home very healthy and very happy! We will definitely be back very soon.

April 2021

Nina

Thank you for handling our rescue so well

We’re so grateful for your willingness to work with our rescue dog.

April 2021

Kim Clark

Coopers first visit

Today was coopers first grooming and he not only looked and smelled great, but when he was brought out he seemed to have felt safe. Thank you all for making his first visit a great one. Can’t wait for puppy kindergarten.

March 2021

Tina Dempsey

NEW CUSTOMER

My wife toured your facility and was very impressed on all aspects of her tour.

March 2021

Robert Moran

The best pet resort around!

My beagle Casey loves coming here. The staff is extremely friendly and accommodating. Casey suffers from some pretty bad separation anxiety so I was a little nervous when I boarded him here, but the staff made sure he knew he wasn’t alone. When I picked him up there were no signs of distress. Now when he comes here I can barely put the car in park and he is ready to jump out of the car. Rebecca is also amazing at grooming him. He leaves there looking so handsome. I highly recommend bringing your pet here.

February 2021

Andrea Murphy

Awesome grooming on our golden doodle!

On February 10 we brought our sweet Emmie in for the first time for a much needed grooming. It was the best most complete groom our girl has had. She looks amazing and we are so thankful we decided to try Norwich Pet Resort and Rebecca. We have two dogs and when our Caspian is ready for his next groom we will be taking him to Rebecca! I highly recommend Norwich Pet Resort for grooming and pet care!

February 2021

Fran Rogers

Johnny’s playday

My dog loves to come and play with other dogs and I love the way he looks after a grooming appointment

January 2021

Corrine H Bromley

Our puppy wishes he could go everyday!

We recently just started bringing our puppy beagle, Kemba, to doggy daycare and it has already become his favorite place to go! The staff is so friendly and answers all of your questions. We love getting his report card at the end of the day and seeing a cute picture, along with reading who he had fun playing with. We can't thank the staff enough for giving us a place to go to, that we know our dog loves!

January 2021

Abby Wilson

Super caring!

My dog Diesel is so afraid to have his nails cut, no one could go near him, until Rebecca at the Pet Resort started doing his nails along my other dog Ruger, her kindness patients and professionalism goes above and beyond! My dogs are excited to see her!

You totally rock Rebecca! my dogs and I love you!

December 2020

Louise DiGangi

Fantastic!

I have a ragdoll puss-cat,you cut his nails today, I’ve never seen him happier after his manicure! He’s a mean grouchy puss-cat usually, I can’t thank you enough! And he came home with the cutest x-mad collar... thank you!

December 2020

Kim souza

Grooming

Summer Rose and Aquinnah looked beautiful after coming back from their grooming session. They smell so good and their fur is so soft. Thank you for an awesome job Rebecca! We love Norwich Pet Resort & Spa. They are attentive, caring and professional to our fur babies and their owners. A big THANK YOU!

November 2020

Donna Beaudoin

Love this place

Once again, we had our two miniature schnauzers groomed. All the staff are exceptional! The groomer (Rebecca) made special accommodations, as our girls have anxiety in different environments. The visit was minimized to only three hours. The groomer also makes sure the girls are not separated throughout the grooming process. The girls return home stress free and absolutely beautiful! We just LOVE this place! Cannot thank everyone enough for taking exceptional care of the girls.

November 2020

tim coleman

These guys are great!

Our dog gets very excited as we get close... the staff sends a picture of her in “camp” and she’s obviously happy. We like all the add-ons like snuggles and late let-out. 5 stars! Thanks!

November 2020

Ann Knickerbocker

Best place

This place is absolutely amazing, the only place I would ever trust with my dogs! All the workers are so friendly and truly care for all the animals.

November 2020

Kristen

Play day

Johnny loves coming here

October 2020

Corrine Bromley

Aquinnah and Summers recent stay

We leave Aquinnah & Summer knowing they are being cared for by a capable and loving staff. It’s nice to leave on vacation knowing that our dogs are in a safe environment where all their needs are met. A big thank you from Aquinnah & Summer Rose.

October 2020

Donna Beaudoin

Home away from Home

My dog Maizy is my baby and I don't trust many people with her. That being said I know that when I drop her off she is being well taken care of. I have the utmost confidence and respect for the whole staff. I pick her up and she is happy, healthy, and tired. I also highly recommend their training classes. Tim has been great. So a great big thank you for making Norwhichtown Pet Resort her home away from home.

October 2020

Danielle Vidou

Excellent Place to Board and Groom

This is our go to place for boarding and grooming they are courteous and give great care to our precious pet we never have to worry when he is there and Rebecca does an awesome job grooming our boy. So happy we found this place!

September 2020

Pam Romanella

Another Awesome Grooming

Our second grooming experience was just as amazing as the first. Rebecca groomed our two miniature schnauzers and they look beautiful!. We have a six week follow up. Rebecca is a talented groomer! Thank you all for making their stay stress free.

September 2020

timothy coleman

Very impressed

My dog coco just loves this place. He is happy to go every time. They treat him well and take their time with him. His haircuts are always impressive. Greatful for a place that truly cares about the pets and the owners. Thank you for your service.

September 2020

Iris Wilson

Trusting, loving & safe place for our fur babies

I have been bringing my dog to this wonderful establishment for years! My dog loves going to doggie day camp and I can’t speak highly enough about the care and love they show to all of the pets lucky enough to go here! Thank you from Charlie and Mom!

September 2020

Barbara Hamilton

Above and Beyond

We just lost one of our beloved dogs and Norwichtown Pet Resort and Spa was one of the first to send us a card and be there for our other dog, Bruschi was beside himself so lost, and Norwichtown Pet Resort has been here to help me and Bruschi through this. I am so thankful for this and I feel they have gone above and Beyond and treated Bruschi just like family letting him know they are there for him, I am truly thankful to know they are there in this time of need.

September 2020

Sherri Diamond

Great Experience!

My dog went to doggy daycamp for the first time today. The staff was welcoming and very friendly. I was given a tour of the facility and my dog came home tired and happy! I would highly recommend Norwichtown Pet Resort!

September 2020

Donna Johnston

Tender care for our aged girl

Billie, our 15 year old Tweener dachshund, has been a guest at Norwichtown Spa four times in the past two years. Her younger dachshund “sister” accompanies her! As a frail visitor, Billie has been treated with exceptional care and kindness by the staff, especially Tim, who watched over her twice this month. Apart from friends caring for brief stints, we haven’t left our girls in a “spa” for many years. Norwichtown alleviated any and all of our anxieties and changed our minds. Thank you! Cannot recommend more highly 😊👏😊

September 2020

Carolyn Graupner

We have been taking our Standard Poodle

We have been taking our Standard Poodle to Norwichtown Pet Resort to be groomed for years and we have always been happy. For a business that has lots of dogs, there is no “doggy” smell. All employees are pleasant and professional. Just started bringing our second one there for grooming too. Rebecca does a wonderful job with both of them!! Highly recommend NPR!!

September 2020

Wendy

Love This Place

I have been using this kennel for years. I used to bring my Black Lab mix for boarding. For the last 13-14 years. (she has since passed away) I now bring my 5 month old Corgi there for Doggie Day Care. And yes, I will use them for boarding in the future. The employees are so good with the dogs. I love how they treat my dog. I highly recommend them. They are the best!!

August 2020

Amanda Courey

What an amazing place!

We had our two Miniature Schnauzers groomed for the first time at Norwichtown Pet Resort and Spa. The groomer ( Rebecca) did an extraordinary job! Everyone we came in contact with demonstrated professionalism and kindness. The facility was clean and organized. Our Schnauzers returned relaxed and calm. We are returning back in six weeks. A special thank you to everyone!

August 2020

timothy coleman

Henry likes coming here

We have been bringing our dogs here for camp, and boarding for the last 15 years. Henry is our third dog, and loves camp as much as he did as a puppy! Today he received a full grooming by Rebecca and we are so pleased with how healthy and happy he looks!

August 2020

Georgia Woodward

Great place and very caring towards animals!

Recently boarded our dog Boomer there. They were very accommodating and caring with him!

August 2020

Donna Perry

Friendly and professional

I was nervous about leaving my 2 chihuahuas for the weekend. They let me send their bedding and whatever would make them comfortable. They were very happy and well cared for and I would send them again..

August 2020

Lee matteau

Aquinnah & Summer’s recent stay

We leave our dogs knowing they are in great hands. The staff are so in tune to our dogs needs and personalities. It’s great to vacation and have no anxiety about our dogs well being! Thank you. We are glad we found you.

August 2020

Donna Beaudoin

My Ruger is a pleased pooch

Ruger Bear has been 3 times and he is so happy when I drop him off and happy/tired when I pick him up. The Staff is welcoming this makes it easier to know that Ruger is in good hands.❤🐾💙  

August 2020

Kathy Tarryk

Pampered pooch

My Rebel loves Norwichtown Pet Resort & Spa, as do my wife and I. Rebel’s room is clean and climate controlled. He enjoys his play time and nature walks too. We also have him bathed and groomed so he comes home looking and smelling great.

August 2020

Earl Colella

Tucker’s visit

Our dog tucker stayed for 2 nights and 1/2 a day he had a great report card had fun playing with the other dogs I was pleased to hear that he was doing well while we were away and will definitely be bringing him back again. It definitely gave us comfort knowing that he was well taken

August 2020

Lisamarie gadue

Excellent people and services our dogs!

Best place for your dog for boarding, day camp and grooming. We have been bringing our dogs to Norwichtown Pet Resort and Spa for more than 17 years. The people are great and ours dogs have all loved going there!  

August 2020

Keith Eaton

Very friendly and fun environment

My girls love going to day camp, they have such a blast. Everyone is super friendly and I feel comfortable leaving my babies there! I love the report cards that they send! I am so happy that I found such a wonderful place for Alice and Ruby to play while I work!

July 2020

Julianne Caminati

Fantastic doggy dog care

We just picked up Sunnie from her very 1st visit, the staff is WONDEFUL. I was so nervous about leaving her but now see how great this place is and even signed her up your classes. And she looks and smells amazing after her bath. Thank you for taking such good care of my baby.

July 2020

Kathy Scovish

Grooming

Rebecca is the best groomer ever. My KZ is looking as handsome as a dog can look. You can tell she took the time to make sure he looks as his breed should look. Thank you Rebecca. You are a gem.

July 2020

JoAnn Goodemote

Boarding

The staff at Norwich Town Pet Resort go all out to give the pets in their care a 1st class experience. My aging Doberman thrives on the attention he gets and when I pick him up he is calmer than when boarded at other facilities.

July 2020

Chris Coates

Helping my anxious puppy

My dog is super anxious, even to the point of throwing up in the car on our first trip to NTPR ( we live about 10 minutes away). She did not even want to enter the building. We have been to NTPR 5 times now and she happily leaves the car and enters, no throwing up, and even let them do her nails- another groomer would not do her nails because she was too anxious. I appreciate the staff’s time and patience with my young pup and I Highly recommend their establishment.

July 2020

Diane Herr

Loving and Caring and SO dedicated

I have 2 fur babies and 1 is just so go with the flow of everything and the other is very anxious and needs TLC and patience.. Norwichtown and pet resort offers just that!! I am so thankful I found this GEM!! By fur babies BOTH were totally happy after there evaluation today and our little getaway before our big vacation I am now not as anxious about. THIS is a 5 star resort for our fur babies

July 2020

Sherri Diamond

Very difficult cat

We have a very difficult cat. She loves us (we think) but she has no patience for anyone else. I think I was just very kind with that assessment. In any event, they work with us. They laugh and smile at her and HOPE she doesn’t attack them. I always know she’ll be well cared for - even though she makes that a difficult objective. Bottom line, we are SO grateful. Thanks you for your patience and your humor. We love you. Still can’t speak for Maeve though. Kim & Jeff

June 2020

Kim Clark

An amazing pet resort!

My fiancé and I rescued our puppy Dunkin in December of 2018. We were recommended to Norwichtown Pet Resort by a friend and were nervous about finding the right place. We looked at a few places but when we toured the resort and met with the staff we knew we found the right place. The staff is professional and very helpful. We enjoy getting his report card which provides us with a picture of him and the fun things he does at camp. They do an amazing job in grooming Dunkin and we have left him overnight when we had to travel. There is a level of trust and confidence we have in Norwichtown Pet Resort and we definitely recommend it to anyone looking for a place for their pet! .

June 2020

Elizabeth Carrasco

My 90lb Puppy!

Thanks to the staff who takes such good care of our Charlie! It’s wonderful to know we have a safe place for our puppy when we have to travel. He comes home, clean and happy!

May 2020

Jeanne Long

Thank you

Thank you for staying open for dog day care at this time. My dog, Jake, loves going and needs the interaction with the other dogs and he especially LOVES the counselors! I appreciate everyone who works there! Thank you.

May 2020

Linda Lemire

We, my two furry friends and me…….

We, my two furry friends and me, had a wonderful visit and found everyone to be so nice and accommodating. I'm sure the furry ones will have a wonderful time when they come for an overnight visit! Naomi Candy Bentley Ayotte

March 2020

Naomi Ayotte

Doggie Daycare is a God Send!

I can't recommend the Doggie Daycare at the Norwichtown Pet Resort enough. Having a Basset Hound just over a year old, he has so much energy and a couple visits to Doggie Daycare a week has made a huge positive difference in his behavior. Pups need to burn off steam and he's so much happier since we signed him up! Fun to watch him on the "Doggie Cam" throughout the day having so much fun!

March 2020

Bob Reed

They love my dog and she loves them

I've been meaning to write something for ages. This is a great kennel with great people. We've been bringing our dogs here since we moved to the area and a friend recommended them in 2002. We currently have an 11 year old mixed breed dog who is now completely blind. We sign her up for the nature hikes and they manage her really well despite her blindness. Our previous dog was a German Shepherd that they treated very well also, and who enjoyed the day camp. Our current dog isn't as social so we skip that for her. But the nature walks are enough to take the edge off. When we drop her off, she never hesitates, and when we pick her up she is happy, but not crazed as if we had abandoned her. She is clearly well taken care of and shows no signs that she doesn't like it, nothing that indicates she isn't completely happy to be there. We've used plenty of other kennels before we moved to this area, and our dogs would return hoarse from nonstop barking and smelly. That is not at all the case here, even if we don't have her groomed while here. Totally recommend Norwichtown Pet Resort. Anne Luner

March 2020

Anne Luner
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