Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

309 Testimonials  

Testimonials

Testimonials

Ursa’s Happy Place

Whenever my husband and I go away Ursa stays at the Norwichtown Pet Resort. She can’t wait to go! We also enjoy the email report cards and pictures. We feel very happy to have them.

June 2021

Annie Creighton

Best Pet Resort & Spa

This is by far the best pet resort and spa! My dog has never had so much fun with lots of playtime and super friendly camp counselors. I received a daily report card with a picture of my dog (smiling in every picture) letting me know how he was doing. He played so much and had such a blast, he needed multiple naps! The staff is amazing, kind, friendly, and super responsible. I was able to enjoy my vacation knowing he was in the best hands.

June 2021

Janice Sadowski

Amazing

I have two difficult dogs and I can’t lie I was scared leaving them at first. All the staff was able to work with my Monster and I felt super comfortable the very next morning when I called to check up on my fur babies. Thankyou Norwichtown Pet Resort, Monster had a great time, hopefully Tamú will enjoy herself next time.

June 2021

Pamela Cheney

Very Pleased

I am very pleased with the grooming of my sweet Lily.. She looks adorable!! Everyone was so nice and welcoming. I would recommend for anyone needing a good groomer. Definitely coming back!! Thank you!!

June 2021

Bettina Jones

FurBaby Happy

Bruschi is so happy, He loves Norwichtown Pet Resort he feels so at home and loved by all, we go for training and doggie play dates, and now grooming we have everything done in one place so that Bruschi feels so at home and LESS anxiety after losing his best friend Buford, he needed more stability, I am so grateful for all they have done for my Bruschi THIS is a home away from home for all FUR BABIES!!

June 2021

Sherri Diamond

Great pet peeps

Thank you to all of the staff, Zack, Tim and Rebecca have been working with our Cooper the past few weeks and giving us a lot of tips to help him grow. Rebecca does a great job grooming him so he looks like a little bear. Thank you all.

May 2021

Tina Dempsey

Coopers training

I want to say thank you for keeping my Cooper safe and helping him become a great family pet. He loves going to be groomed with Rebecca and enjoys his class with Zack on Wednesday’s and now his training. Thank you to all of the staff.

May 2021

Tina Dempsey

All Positive Training Methods

Once again Caitlyn has helped us with training our Great Dane. This time on his invisible fence. Her positive attitude makes Fenn want to please her & learn fast. Norwichtown Pet Resort goes out of their way to accommodate not only pets but their owners also. They work with you to find out how they can help your individual situation. Very much appreciated!! THANK YOU to all the staff-always very friendly & helpful-

April 2021

Betty Musial

Apartment Owner

Great place to socialize your dog excellent people to train your dog

April 2021

Harry Wilson

Fun day

I think Norwichtown pet resort is wonderful they are great with my dog

April 2021

Corrine Bromley

PUPPY DAY CARE

We were very happy to get a day to ourself without our puppy (8 months old) Honey. Very surprised in getting a photo of our girl at play. We received a lot of rain that day, so on pickup, Honey was dried off and exhausted. Thankyou Norwichtown Resort & Spa.

April 2021

Robert H MORAN Jr

The Gentleman

The gentleman that takes care of our dog Apollo is the best he truly cares about what he does so glad we have a place to bring our dog to that shows the compassion for our pet!

April 2021

Pam Romanella

The happiest, most wonderful place for pets!

Our dog just spent several days at the resort, with a mix of group and one-on-one activities. He also had a bath and grooming. I am grateful beyond words to every single fantastic staff member of the resort, knowing how happy he is here, how well he's taken care of and how much he enjoys himself. Coming home is bittersweet for him - he is happy to see us but sad to leave - and that is exactly what you want to see. He returned home very healthy and very happy! We will definitely be back very soon.

April 2021

Nina

Thank you for handling our rescue so well

We’re so grateful for your willingness to work with our rescue dog.

April 2021

Kim Clark

Coopers first visit

Today was coopers first grooming and he not only looked and smelled great, but when he was brought out he seemed to have felt safe. Thank you all for making his first visit a great one. Can’t wait for puppy kindergarten.

March 2021

Tina Dempsey

NEW CUSTOMER

My wife toured your facility and was very impressed on all aspects of her tour.

March 2021

Robert Moran

The best pet resort around!

My beagle Casey loves coming here. The staff is extremely friendly and accommodating. Casey suffers from some pretty bad separation anxiety so I was a little nervous when I boarded him here, but the staff made sure he knew he wasn’t alone. When I picked him up there were no signs of distress. Now when he comes here I can barely put the car in park and he is ready to jump out of the car. Rebecca is also amazing at grooming him. He leaves there looking so handsome. I highly recommend bringing your pet here.

February 2021

Andrea Murphy

Awesome grooming on our golden doodle!

On February 10 we brought our sweet Emmie in for the first time for a much needed grooming. It was the best most complete groom our girl has had. She looks amazing and we are so thankful we decided to try Norwich Pet Resort and Rebecca. We have two dogs and when our Caspian is ready for his next groom we will be taking him to Rebecca! I highly recommend Norwich Pet Resort for grooming and pet care!

February 2021

Fran Rogers

Johnny’s playday

My dog loves to come and play with other dogs and I love the way he looks after a grooming appointment

January 2021

Corrine H Bromley

Our puppy wishes he could go everyday!

We recently just started bringing our puppy beagle, Kemba, to doggy daycare and it has already become his favorite place to go! The staff is so friendly and answers all of your questions. We love getting his report card at the end of the day and seeing a cute picture, along with reading who he had fun playing with. We can't thank the staff enough for giving us a place to go to, that we know our dog loves!

January 2021

Abby Wilson

Super caring!

My dog Diesel is so afraid to have his nails cut, no one could go near him, until Rebecca at the Pet Resort started doing his nails along my other dog Ruger, her kindness patients and professionalism goes above and beyond! My dogs are excited to see her!

You totally rock Rebecca! my dogs and I love you!

December 2020

Louise DiGangi

Fantastic!

I have a ragdoll puss-cat,you cut his nails today, I’ve never seen him happier after his manicure! He’s a mean grouchy puss-cat usually, I can’t thank you enough! And he came home with the cutest x-mad collar... thank you!

December 2020

Kim souza

Grooming

Summer Rose and Aquinnah looked beautiful after coming back from their grooming session. They smell so good and their fur is so soft. Thank you for an awesome job Rebecca! We love Norwich Pet Resort & Spa. They are attentive, caring and professional to our fur babies and their owners. A big THANK YOU!

November 2020

Donna Beaudoin

Love this place

Once again, we had our two miniature schnauzers groomed. All the staff are exceptional! The groomer (Rebecca) made special accommodations, as our girls have anxiety in different environments. The visit was minimized to only three hours. The groomer also makes sure the girls are not separated throughout the grooming process. The girls return home stress free and absolutely beautiful! We just LOVE this place! Cannot thank everyone enough for taking exceptional care of the girls.

November 2020

tim coleman

These guys are great!

Our dog gets very excited as we get close... the staff sends a picture of her in “camp” and she’s obviously happy. We like all the add-ons like snuggles and late let-out. 5 stars! Thanks!

November 2020

Ann Knickerbocker

Best place

This place is absolutely amazing, the only place I would ever trust with my dogs! All the workers are so friendly and truly care for all the animals.

November 2020

Kristen

Play day

Johnny loves coming here

October 2020

Corrine Bromley

Aquinnah and Summers recent stay

We leave Aquinnah & Summer knowing they are being cared for by a capable and loving staff. It’s nice to leave on vacation knowing that our dogs are in a safe environment where all their needs are met. A big thank you from Aquinnah & Summer Rose.

October 2020

Donna Beaudoin

Home away from Home

My dog Maizy is my baby and I don't trust many people with her. That being said I know that when I drop her off she is being well taken care of. I have the utmost confidence and respect for the whole staff. I pick her up and she is happy, healthy, and tired. I also highly recommend their training classes. Tim has been great. So a great big thank you for making Norwhichtown Pet Resort her home away from home.

October 2020

Danielle Vidou

Excellent Place to Board and Groom

This is our go to place for boarding and grooming they are courteous and give great care to our precious pet we never have to worry when he is there and Rebecca does an awesome job grooming our boy. So happy we found this place!

September 2020

Pam Romanella

Another Awesome Grooming

Our second grooming experience was just as amazing as the first. Rebecca groomed our two miniature schnauzers and they look beautiful!. We have a six week follow up. Rebecca is a talented groomer! Thank you all for making their stay stress free.

September 2020

timothy coleman

Very impressed

My dog coco just loves this place. He is happy to go every time. They treat him well and take their time with him. His haircuts are always impressive. Greatful for a place that truly cares about the pets and the owners. Thank you for your service.

September 2020

Iris Wilson

Trusting, loving & safe place for our fur babies

I have been bringing my dog to this wonderful establishment for years! My dog loves going to doggie day camp and I can’t speak highly enough about the care and love they show to all of the pets lucky enough to go here! Thank you from Charlie and Mom!

September 2020

Barbara Hamilton

Above and Beyond

We just lost one of our beloved dogs and Norwichtown Pet Resort and Spa was one of the first to send us a card and be there for our other dog, Bruschi was beside himself so lost, and Norwichtown Pet Resort has been here to help me and Bruschi through this. I am so thankful for this and I feel they have gone above and Beyond and treated Bruschi just like family letting him know they are there for him, I am truly thankful to know they are there in this time of need.

September 2020

Sherri Diamond

Great Experience!

My dog went to doggy daycamp for the first time today. The staff was welcoming and very friendly. I was given a tour of the facility and my dog came home tired and happy! I would highly recommend Norwichtown Pet Resort!

September 2020

Donna Johnston

Tender care for our aged girl

Billie, our 15 year old Tweener dachshund, has been a guest at Norwichtown Spa four times in the past two years. Her younger dachshund “sister” accompanies her! As a frail visitor, Billie has been treated with exceptional care and kindness by the staff, especially Tim, who watched over her twice this month. Apart from friends caring for brief stints, we haven’t left our girls in a “spa” for many years. Norwichtown alleviated any and all of our anxieties and changed our minds. Thank you! Cannot recommend more highly 😊👏😊

September 2020

Carolyn Graupner

We have been taking our Standard Poodle

We have been taking our Standard Poodle to Norwichtown Pet Resort to be groomed for years and we have always been happy. For a business that has lots of dogs, there is no “doggy” smell. All employees are pleasant and professional. Just started bringing our second one there for grooming too. Rebecca does a wonderful job with both of them!! Highly recommend NPR!!

September 2020

Wendy

Love This Place

I have been using this kennel for years. I used to bring my Black Lab mix for boarding. For the last 13-14 years. (she has since passed away) I now bring my 5 month old Corgi there for Doggie Day Care. And yes, I will use them for boarding in the future. The employees are so good with the dogs. I love how they treat my dog. I highly recommend them. They are the best!!

August 2020

Amanda Courey

What an amazing place!

We had our two Miniature Schnauzers groomed for the first time at Norwichtown Pet Resort and Spa. The groomer ( Rebecca) did an extraordinary job! Everyone we came in contact with demonstrated professionalism and kindness. The facility was clean and organized. Our Schnauzers returned relaxed and calm. We are returning back in six weeks. A special thank you to everyone!

August 2020

timothy coleman

Henry likes coming here

We have been bringing our dogs here for camp, and boarding for the last 15 years. Henry is our third dog, and loves camp as much as he did as a puppy! Today he received a full grooming by Rebecca and we are so pleased with how healthy and happy he looks!

August 2020

Georgia Woodward

Great place and very caring towards animals!

Recently boarded our dog Boomer there. They were very accommodating and caring with him!

August 2020

Donna Perry

Friendly and professional

I was nervous about leaving my 2 chihuahuas for the weekend. They let me send their bedding and whatever would make them comfortable. They were very happy and well cared for and I would send them again..

August 2020

Lee matteau

Aquinnah & Summer’s recent stay

We leave our dogs knowing they are in great hands. The staff are so in tune to our dogs needs and personalities. It’s great to vacation and have no anxiety about our dogs well being! Thank you. We are glad we found you.

August 2020

Donna Beaudoin

My Ruger is a pleased pooch

Ruger Bear has been 3 times and he is so happy when I drop him off and happy/tired when I pick him up. The Staff is welcoming this makes it easier to know that Ruger is in good hands.❤🐾💙  

August 2020

Kathy Tarryk

Pampered pooch

My Rebel loves Norwichtown Pet Resort & Spa, as do my wife and I. Rebel’s room is clean and climate controlled. He enjoys his play time and nature walks too. We also have him bathed and groomed so he comes home looking and smelling great.

August 2020

Earl Colella

Tucker’s visit

Our dog tucker stayed for 2 nights and 1/2 a day he had a great report card had fun playing with the other dogs I was pleased to hear that he was doing well while we were away and will definitely be bringing him back again. It definitely gave us comfort knowing that he was well taken

August 2020

Lisamarie gadue

Excellent people and services our dogs!

Best place for your dog for boarding, day camp and grooming. We have been bringing our dogs to Norwichtown Pet Resort and Spa for more than 17 years. The people are great and ours dogs have all loved going there!  

August 2020

Keith Eaton

Very friendly and fun environment

My girls love going to day camp, they have such a blast. Everyone is super friendly and I feel comfortable leaving my babies there! I love the report cards that they send! I am so happy that I found such a wonderful place for Alice and Ruby to play while I work!

July 2020

Julianne Caminati

Fantastic doggy dog care

We just picked up Sunnie from her very 1st visit, the staff is WONDEFUL. I was so nervous about leaving her but now see how great this place is and even signed her up your classes. And she looks and smells amazing after her bath. Thank you for taking such good care of my baby.

July 2020

Kathy Scovish

Grooming

Rebecca is the best groomer ever. My KZ is looking as handsome as a dog can look. You can tell she took the time to make sure he looks as his breed should look. Thank you Rebecca. You are a gem.

July 2020

JoAnn Goodemote