Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

216 Testimonials  

Testimonials

Testimonials

Everyone is amazing here!!!

Bella absolutely luvs coming here for daycare! She has been groomed here too! Which was great! This weekend we boarded her for the first time (10mo old) and I knew she was safe, happy and w/ people who would take good care of her! Thank you for all you do! Also go being patient w this new dog mom!!!

April 2019

Michelle Waterman

Always a great experience

The staff here is always great and my menagerie (cat, lizard, hamster) is always happy and well cared for.

March 2019

Jessica Mancino

Kennel

Hotzy spent 2 nights in your kennel this week. She was returned to us well cared for, happy and rested. Thanks for taking such good care of her.

February 2019

Stacey Moed-Klein

BEST PET SPA AROUND

Norwichtown Pet Resort & Spa is the absolute best around! We've had dogs for over 30 years and have used many kennels in the area. I wouldn't even put Norwichtown Pet Resort & Spa in the same category with the other kennels. It's so much more than a kennel! Boo loves going there and always comes home exhausted, but refreshed. It's only fair he has fun while we have fun. Everyone we've dealt with at the Resort is friendly and just seems to adore Boo. It's a wonderful environment for the animals and we really like having a place for Boo that treats him so well. We don't use you very often because we don't go away that much, but when we do, it's such a relief to have him there where we know he will be well cared for.

January 2019

Patricia Franco

From Goldie and Dungey

We aren't good at writing reviews but it's only going to take four words. Everything is always perfect. Thank you to everyone that works there. Goldie and Dungey.

December 2018

Eric Adcock

Staying at the spa

I love when my mom brings me here! I never even meow in protest! I’m so happy she found such a nice place for me when she goes away ‼😻

December 2018

Kismet

Peace of Mind

Brandy, our chocolate Lab, has been going to Norwichtown Pet Resort since 2009. They are a second family to Brandy and they take the best care of her. The entire staff is devoted to taking care of the pets with love and skill. I highly recommend the Norwichtown Pet Resort for the best care of your pet and your peace of mind.

December 2018

Anna I. Belliveau

Best

Best care for my dog! Dedicated, friendly, and caring environment.

December 2018

Cynthia

Excellent Kennel, caring employees

We have been boarding our dogs at Norwichtown Ret Resort for years and have always been extremely satisfied with the service provided by the staff at the Resort. We are very comfortable leaving our dog in their care and the proof of the care he receives is best typified by the excitement he displays when we drop him off. He is a rescue dog and is wary of strangers but he really shows how much he enjoys interacting with the staff at the resort.

November 2018

Frank Gavigan

Holley & Zena

Holley & Zena just got back from their day with Rebecca and they are beautiful. Kudos to the entire staff at Norwichtown Pet Resort for their attention to detail their compassion for the animals and their devotion to customer service.

November 2018

Robert Aldi

Happy dogs

Our girls (Ellie & CiCi ) always love when we pull in the driveway to the kennel. They are happy to see everyone. They have been going now since they were puppies & they are now 5 and 4 1/2. We love the care they are given and how great they look after their grooming. We call them our fashionista’s in their festive bandanas! Would recommended this kennel for anyone’s family pet. Good job!

October 2018

Joanne Gagnon

Dog camp

We have been a customer for years taking our dogs there for day camp, grooming and overnight stays. The staff are awesome in that they go that extra mile to treat your pet as family. Our puppy Henry can’t wait to arrive at day camp to play with staff, and his canine friends.

October 2018

Georgia Woodward

Great Kennel

Very conscientious and caring staff. I feel very confident in leaving my dog in their care, whether doggie daycare or for boarding.

September 2018

Betty Sime

Friendly, professional, very accommodating

Great first time experience bringing our puppy for evaluation and a short stay. We feel very comfortable bringing Jake back again anytime. Very reassuring that pet resort was looking out for our puppy. Also, awesome website to easily book and pay for appointments. They also took a pic, showing Jake playing with another puppy.

September 2018

Mark Lussier

Quincy loves……

Quincy loves spending time with his pack pals at the Norwichtown Pet Resort. When we turn onto your long, winding driveway leading to the kennel, Quincy’s excitement and energy level go through the roof. He truly enjoys his days under your care and my wife and I are thankful that he is in a warm, safe and caring environment.

September 2018

Howard Poris

Above and beyond

Norwichtown Pet Resort is truly amazing. The wonderful staff has taken care of our dog for many years, and as he has aged, they have shown kindness, patience, and dedication in trying to keep him as comfortable as possible. Rebecca, the groomer, is excellent at her work, even detecting a medical problem with our dog that the vet had not noticed. We highly recommend the pet resort to anyone in our area. We have friends/family who live out of state who wish they had this type of second home for their pets while they're away. Norwichtown truly provides a home away from home with a generous, kind, hard-working, calm staff, headed by Caitlin, whose helpful advice, especially with an older dog, has been very beneficial. We would give a 6 star rating if there were one!

September 2018

Ken and Linda Lamothe

This was my second time boarding my cocapoo and I was as happy as the first time.

It is so nice to leave my best friend, knowing she is in a good place. The girls on staff definitely take the time to get to know your pet and they are very friendly and compasionate. I feel very confident in this place and I love the flexibility on pick up hours. It is nice for my dog to have a nice place for her own vacation.

September 2018

Maureen Onessimo

My pups love it there

Holly and Star had a great time and came home very well behaved.

September 2018

Debbie baker

Oliver

Oliver seems to always have a good time.thanks for taking such good care of him. I always feel confident that he is in a safe place when we go away.

August 2018

Fred conley

Tucker’s visit

Our dog tucker stayed for 2 nights and 1/2 a day he had a great report card had fun playing with the other dogs I was pleased to hear that he was doing well while we were away and will definitely be bringing him back again. It definitely gave us comfort knowing that he was well taken care of

August 2018

Lisamarie gadue

Home away from home

Cody has been going to the kennel since he was a puppy... Now at 9 years he still loves to go. The staff treat him like their own from play, boarding and grooming! So glad norwich town pet resort is there for us and Cody!!

August 2018

Nancy Bram-mereen

A pleasure!

We were visiting Connecticut and wanted to visit the casino. I found Norwichtown Pet Resort online — what a find. We worked with Liz and Jessica and left our two mature dachshunds for the afternoon. They were returned to us happy and relaxed. Without hesitation, we will visit again, knowing our girls are well taken care of. Thank you Norwichtown Pet Resort!

August 2018

Carolyn Graupner

Norwichtown Pet Resort definitely lives up to their name as they truly run a resort for dogs. The caring personnel are phenominal.

KZ Casum had his first time away from us and we couldn't be more pleased at the care that was given him. He was taken care of as if he was on vacation too. I was so worried that he wouldn't behave but he seems to have enjoyed it immensely and they said he was a gentleman. He also had his first bath and grooming and Rebecca is the best. We had given him the nickname of Mr. Grinch with his feathered feet and Rebecca fixed that along with all the mats in his fur. No more Mr. Grinch. YEA!! I will always use Norwichtown Pet Resort and will definitely spread the word at the excellent care they give.

August 2018

JoAnn Goodemote

Home away from home

We are so happy we found you! When Sophie was a puppy we had about given up on trying to find a resort we could feel comfortable with and leave her for a day or night. I brought Sophie to Norwichtown Pet Resort and met Caitlin who offered to show me around. She explained the pens to me and nervous Sophie was hesitant to enter but Caitlin quickly removed a small header part and that was it. Sophie entered and we have been visiting there ever since. All the people who work there are energetic and helpful and my dog loves them. We couldn’t ask for a better place. Thank you for all you do. Joe & Celeste Brochu

August 2018

Joe Brochu

Our dog Charlie loves visiting

Great staff who take great care of our dog. Charlie loves to visit and he is always so excited when we arrive which only means good things.

August 2018

Tommy Bonura

Clyde’s last visit

We have used your services for many years and have always been happy with your care for for our beloved pets while we were away.

August 2018

James Roberge

Harriet

The Norwichtown Pet Resort took very good care of my cat Harriet. I will bring her back for future boarding when needed. Thank-you. Sincerely, Debbie Goulart

August 2018

Debbie Goulart

Always a happy tail!

We left our dog, Kali here once again while on a three day vacation. The staff is always friendly and professional. Kali goes with them willingly and happily. When we picked her up she had had her nails cut and rounded as requested and they looked great. She was happy to be home and slept like a baby. Definitely recommend Norwich Pet Resort!

August 2018

Kim Wolfe

5 stars!!!

I cannot thank your amazing staff enough for taking such great care of Gilbert during his first time ever away from home in 10 years! The staff was able to accommodate all his special needs and he was very well cared for!! Highly recommended for all pets to enjoy vacationing at Norwichtown Pet Resort!! Hats off to all and a heart felt Thank you!!

August 2018

Jenn Hibbard

Awesome place!

I will definitely be taking my dogs back again.

July 2018

Kristine pelletier

Excellent short term accommodations for beloved dogs

My family and our dogs were traveling through S. Conn. to attend two afternoons worth of funeral activities. Norwichtown Pet Resort was able to provide 3 family dogs air conditioned, clean, supervised accommodations for the two afternoons. Although our hrs. of need were not what typically fell into the "Doggy Day camp" hrs. the staff happily accommodated us even facilitating a late evening pick up. Both days were over 90 degrees. Our dogs were able to be inside with AC, access to a pool, cool water, outdoor exercise as the dogs needed. We were able to get a nail trim for each dog as well. The staff were relaxed, professional, quick and courteous. We were able to attend our family events without worry of our dogs health, safety and comfort.

July 2018

Galyn Murphy-Stanley

Excellent care of our 4 legged family members.

Your grooming and care facilities & personnel are a measure of your love of animals. As soon as I turn onto your driveway, both of our dogs get so excited it is hard to control them. Most times, they are so excited they almost pull me to the ground trying to get inside. They love the attention that your staff provide while there. Thank you for taking such good care of them when we are away.

June 2018

Grady Tait

My girls grooming

Rebecca & Caitlin.......Zena & Holley Bearre look phenomenal as always. Your grooming and personal attention to them is such a comfort factor for us and we thank you every thing. See you next month 😊

June 2018

Robert Aldi

caring,friendly, competent,

this is a wonderful place ! a staff of very helpful, responsible and nurturing people. Great accomodations, a full complement of services. prices are reasonable. I am glad you are available and my dog Toby loves coming here ! He gets a lot of exercise and attention, has fun playing with his friends! thank you !

June 2018

Sherilyn Chase

Dogs Best Friend!

My dog loves the people who work here. She can't wait to greet them and doesn't like leaving. That being said, at other facilities she dreaded going and would sulk the whole time there. Now she sulks for two days at home after staying at Norwich Pet Resort and Spa. It is a relief knowing that she is cared and loved for on her vacation.

June 2018

Darlene Buffington

Outstanding Staff and Facility!

We have two VERY large dogs and, as those of you with giant furry buddies already know, sometimes the big guys can be treated a little differently because their size alone is intimidating. Not so at Norwichtown! Our boys are part of the Norwichtown 'family'...every pet who stays there, either for day camp or boarding, is treated as a special member of the family. The staff really takes the time to get to know each pet's personality, likes, dislikes, fears, etc. and they accommodate to make sure pets have a delightful stay. Needless to say, this warms our hearts and we have a 100% comfort level when we take our boys to 'camp.' They love it, we love it and we know they are safe and happy. The extra services are top-notch as well. Grooming is impeccable, dog walks are enjoyable and training is compassionate and effective (when you have a 200+ pound pal, obedience is a "must!") Give your pet(s) a real treat. Let them play with others, learn and socialize. All in a healthy, nurturing environment. And if they meet Arthur or Henry, guaranteed their tails will be wagging! June 2018

June 2018

Maryalice Stone

Fantastic Pet Resort

Trust worthy, caring, reliable and a loving pet resort. Brandy has been a client these past 9 years and we wouldn't trust anyone else with her care. When we go away it is with a peace of mind to know that she is very well taken care of and safe. We love Norwichtown Pet Resort. June 2018

June 2018

Anna Belliveau

Spectacular care & service

Our shepherds, Bella & Buddy, just completed a 1-week stay at the spa. Our vacations are enjoyable because we know they are in great hands with Caitlin & the whole staff at Norwichtown Pet Resort. We can't say enough about the spectacular service they provide and the loving care they show our precious pups. June 2018

June 2018

Michael Robinson

Our dog Junior

Our dog Junior has been visiting almost 3 yrs now for boarding off and on and grooming. He is a beautiful Golden and Rebecca does a fabulous job each and every time. Junior always comes home happy and is so excited to arrive as well!

June 2018

Roberta Clapper

Best kennel around!

There are very few people or places we trust with our rescue dog Roxy andNorwichtown Pet Resort and Spa is top of our list!(actually the ONLY one!)The staff is kind and respectful. The kennel is clean ,clean clean! When I picked up Roxy today someone was power washing the outside! Love it! The only negative thing I would say is it's a 30 minute drive for us- how about a Mystic Pet Resort and Spa! Thanks for all you do! The Cohens

May 2018

Gail Cohen

Great people

I have 2 dogs never took them any where for the day but had to take care of stuff in the house without them and the staff was amazing from begining to end. I will take them again in the future

May 2018

Kathryn McDonough

Simply the best!

Out first time using a kennel to board our dog. Picked him up and did not want to leave! Awesome job by all!

May 2018

Kevin Kerrigan

A Kennel offering owners Peace of Mind

We are very pleased to have Norwichtown Pet Resort in our community. We have a temperamental bully who has certain needs. This resort is attentive to our needs and executes accordingly. It’s a pleasure to take a vacation or be away and know that our fur baby is being treated with care❤— we highly recommend!

April 2018

Karen and Vin Patterson

Brindle

Thank you so much for always taking such great care of Brindle. He enjoys his “vacations” which allows us to enjoy ours without worry!!!

April 2018

Mary Lou Morrissette

Love this place!!

Thank you so much for your flexibility, kindness and professionalism. My Aussie, Cooper has been coming here for many years, I couldn’t be more pleased!! Rebecca, you are the best groomer!! We are very happy with the way Cooper always looks!!

April 2018

Stephanie Malia

Thanks for taking such good care of George!

This is the first time I've left George, our senior rescue dog, overnight - and we were gone for a week. I'm a nervous dog mom, and it was hard to leave him, even though he has enjoyed being groomed at Norwichtown Pet Resort and attending doggy day camp. We like the people, and they love George - which made me feel better about leaving him! It was so nice to get report cards about George in my email, and even to see a picture of him playing with other dogs. During our time away, George had quite the vacation! While we were away, George attended day camp, played with other dogs (we even got a picture of him with his pals!), went on nature hikes, and got a bath and snazzy haircut before coming home. He appears to have had a great time! I trust the folks at Norwichtown Pet Resort to take good care of my precious pup when we go out of town. An added bonus is that on a previous visit for grooming, Rebecca (groomer) recommended we take George to the vet to have his ears checked. As it turned out, he had an ear infection. The vet gave kudos to Norwichtown Pet Resort for noticing something we, his owners, had missed, and encouraging us to check it out. Many thanks for taking good care of George!

April 2018

Becca Atkins

Great company

Our pups love going to get groomed and today was their first playtime. They had so much fun they were too tired to cause trouble at home lol.

April 2018

Debbie Baker

Norwichtown Pet Resort and Spa is the perfect place for our elderly Yorkshire Terrier.

Because of the age of our little yorkie, GG, we were hesitant to go anywhere, not knowing where to feel comfortable boarding her. The Norwichtown Pet Resort and Spa took away the anxiety (Ours and GG's). Every one was courteous, helpful and sensitive to our neurotic needs. We would highly recommend for pets of all ages. It was nice to be able to schedule a grooming during GG's stay, and she returned home clean and content. The web cam is a nice feature for owners, like us, who want to get a view of their beloved pet while away. Thanks to all and we will see you all again.

April 2018

Susan M. Billing

Always a great experience!

We have nothing but great things to say about Norwichtown! It's clear the employees/counselors love animals, and they have always taken great care of Pippa, our rescue pup. She enthusiastically enters the building, and LOVES her all-day play group, romping, chasing and tussling with the other dogs. We very much enjoy the new online format for the daily report card, and especially like seeing a picture of our dog at play each day! Several months ago, while Pippa was there for a week-long stay, she sustained a minor injury requiring medical care -- on a Sunday, of course. One of the staff spent the better part of the day with her at the Middletown Vet Hospital (for a nominal transportation fee), then showered her with TLC for the rest of her stay while she recovered. We felt so good knowing she was in loving hands while we were away. Wholeheartedly recommend this business!

March 2018

Barbara Hack

Weekend stay

Our dogs don’t stay anywhere except Home but when we have vacations we use these folks. They care that our dogs are there, the dogs are always happy when we drop them off, and for what we want the price is great. In fact we would expect to pay more. And they seem cleaner than when we dropped them off. Which we like.

March 2018

Ian Edmond