Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

322 Testimonials  



Love this place!!

Thank you so much for your flexibility, kindness and professionalism. My Aussie, Cooper has been coming here for many years, I couldn’t be more pleased!! Rebecca, you are the best groomer!! We are very happy with the way Cooper always looks!!

April 2018

Stephanie Malia

Thanks for taking such good care of George!

This is the first time I've left George, our senior rescue dog, overnight - and we were gone for a week. I'm a nervous dog mom, and it was hard to leave him, even though he has enjoyed being groomed at Norwichtown Pet Resort and attending doggy day camp. We like the people, and they love George - which made me feel better about leaving him! It was so nice to get report cards about George in my email, and even to see a picture of him playing with other dogs. During our time away, George had quite the vacation! While we were away, George attended day camp, played with other dogs (we even got a picture of him with his pals!), went on nature hikes, and got a bath and snazzy haircut before coming home. He appears to have had a great time! I trust the folks at Norwichtown Pet Resort to take good care of my precious pup when we go out of town. An added bonus is that on a previous visit for grooming, Rebecca (groomer) recommended we take George to the vet to have his ears checked. As it turned out, he had an ear infection. The vet gave kudos to Norwichtown Pet Resort for noticing something we, his owners, had missed, and encouraging us to check it out. Many thanks for taking good care of George!

April 2018

Becca Atkins

Great company

Our pups love going to get groomed and today was their first playtime. They had so much fun they were too tired to cause trouble at home lol.

April 2018

Debbie Baker

Norwichtown Pet Resort and Spa is the perfect place for our elderly Yorkshire Terrier.

Because of the age of our little yorkie, GG, we were hesitant to go anywhere, not knowing where to feel comfortable boarding her. The Norwichtown Pet Resort and Spa took away the anxiety (Ours and GG's). Every one was courteous, helpful and sensitive to our neurotic needs. We would highly recommend for pets of all ages. It was nice to be able to schedule a grooming during GG's stay, and she returned home clean and content. The web cam is a nice feature for owners, like us, who want to get a view of their beloved pet while away. Thanks to all and we will see you all again.

April 2018

Susan M. Billing

Always a great experience!

We have nothing but great things to say about Norwichtown! It's clear the employees/counselors love animals, and they have always taken great care of Pippa, our rescue pup. She enthusiastically enters the building, and LOVES her all-day play group, romping, chasing and tussling with the other dogs. We very much enjoy the new online format for the daily report card, and especially like seeing a picture of our dog at play each day! Several months ago, while Pippa was there for a week-long stay, she sustained a minor injury requiring medical care -- on a Sunday, of course. One of the staff spent the better part of the day with her at the Middletown Vet Hospital (for a nominal transportation fee), then showered her with TLC for the rest of her stay while she recovered. We felt so good knowing she was in loving hands while we were away. Wholeheartedly recommend this business!

March 2018

Barbara Hack

Weekend stay

Our dogs don’t stay anywhere except Home but when we have vacations we use these folks. They care that our dogs are there, the dogs are always happy when we drop them off, and for what we want the price is great. In fact we would expect to pay more. And they seem cleaner than when we dropped them off. Which we like.

March 2018

Ian Edmond

Friendly atmosphere

This is such a great place all staff is super friendly and they are wonderful with animals. Wish I started coming here sooner.

February 2018

Rebecca Coleman

Another great stay with our friends at the spa!

Buddy & Bella had the best weekend at Norwichtown Pet Resort. We can't say enough about our comfort in knowing they will be so well cared for while we are out of state. They both had a grooming just before we picked them up and they are gorgeous! #bestpetresort #bestgroomer

February 2018

Michael Robinson

Thanks for having me!

When my owner drops me off, I just can't wait to meet all my friends and counsellors at Doggie Day Camp. We have such fun playing together! This week I even got to stay over for several nights as well. I just love coming here.

February 2018

Danny (Springer Spaniel) James

Excellent !

I found the physical layout meticulously clean and smelled wonderful . My dog , who can be shy around people has been there twice for boarding and came home happy !

February 2018

Debbie Wyzatecki

Grateful for All

The staff at the pet resort have been so very helpful and caring with our dog. We take her to day camp and board when needed. We work together if there are any issues with our dog’s behavior and they all have been so kind and knowledgeable in how to help us. We HIGHLY recommend them and trust them with our dog and cat whenever we go out of town. We’ve been with them for years.

February 2018

Sarah Vertefeuille

Grooming by Rebecca

Picked up Zena & Holley Bearre yesterday from their grooming appointment and once again I sing the praise of Rebecca. They came out showroom ready and energized. Thank you for all you do for our girls 😊

February 2018

Bob Aldi

Thank you,

Thank you to all of the staff for taking such exceptional care of my boy. From daycare to boarding you all go over and beyond to make us happy and comfortable. Riley loves his new human and dog friends. And looks forward to going to camp weekly.

January 2018

Ashley Amaral

Awesome, Courteous, friendly, Professional

Love this place. I have a difficult litlle girl and they are just wonderful with her. Can't thank them enough for making me feel so comfortable leaving my dog with them.

January 2018

Claudia Kearney

Excellent kennels

We left Nya (our one year old Lhasa) at Norwich Pet resort over Christmas while we were away - she was delighted to see us when we came back but more imortantly she was running up to the staff for goodbye cuddles! She was happy and tired following her stay and we will definitely be using you again!!

January 2018

Su Menzies-Runciman


I feel completely at ease leaving my dogs at the Norwichtown Pet Resort! No worries here! Knowing my dogs are in the best care with the most professional caring staff puts me at ease while I am away!

January 2018

Louise DiGangi


I was happy to pick up Harriet after leaving her in your care. A week seemed like a long time, but it was nice to know she was taken care of and I would bring her back if the need arises. Thank-You for caring for her.

January 2018

Debbie Goulart

Daycamp was the best decision I’ve ever made!

I adopted my dog Rozzi this pas spring. She was a 4 month old, high energy puppy. Bringing her to norwichtown pet resort was a fantastic thing for both of us because she was able to burn that energy and get in the socialization she needed. The staff there is great and love my dog as much as I do. Thanks to everyone at the resort. Rozzi says thank you too!

January 2018

Kristin Curran

A place you can count on!

We really love using Norwichtown Pet Resort to board our cat. We feel the accommodations are clean and that our cat is well cared for. She needs medicine twice daily and the staff has been really great with making sure she gets her medicine. We also feel more comfortable leaving her knowing that she will be checked on every day and given a thorough exam for her health/well-being. You can also arrange for snuggle time/extra attention for your pet. We highly recommend this place!

January 2018

Kristie Lindgren

Happy dog

Our dog Reiley had a great time at the pet resort. He came back happy, with a full belly and smelling good. When we have brought him to other kennels he has tried to knock us over to get out the door. He was calm and happy to see us but he did not seem in a hurry to leave.

December 2017

Bonnie Page

Holley’s Grooming Day

Holley Bearre spent her Sunday with Rebecca getting pampered, groomed and lots of loving. When I picked her up that afternoon she was radiant, happy and ready for a walk down the runway to show off her beautiful coat and well manicured nails. Thank you once again Rebecca for your professionalism and your endless love for Holley Bearre !! I would highly recommend this facility for their boarding, daycare and grooming services, you will not be disappointed.

December 2017

Robert Aldi

Best Pet Resort

We have boarded Brandy for many years with the utmost trust and confidence that she was getting the best care. We wholeheartedly recommend Norwichtown Pet Resort for your beloved pets. I give them a 5 star rating.

December 2017

Anna Belliveau

Great place for your pet

December 2017

Alisa Baribeault

Thank you

Our small dog is a member of our family, we are so thankful to all of the staff at Norwichtown Pet Resort for providing exceptional care to our pet. We have been bringing our pets to Norwichtown Resort for several years, we trust our family members to their care. We are so appreciative of the exceptional service. Thank you October 2017

November 2017

David Auerbach

Complete Satisfaction!!

I’ve been bringing my Aussie, Cooper, for many years and wouldn’t dream of going anywhere else! You guys are the best!!!!

October 2017

Stephanie Malua

Grooming Visit

Every four weeks Zena & Holley Bearre are treated like queens when they arrive at the Norwichtown Pet Resort for their grooming. As soon as I make that turn into the facility they know they are in for pampering cuddling loving and spoiling. Rebecca & Kaitlyn along with the entire staff treat my girls like their own. Thank you for your attention to detail and your dedication to your work.

October 2017

Robert Aldi

Maddie’s stay

I know that I can enjoy my vacation when Maddie stays at the Norwichtown Pet Resort and Spa. Maddie always seems to enjoy her vacation there too. I know that she is getting good care which is important to me as she is my furry child. (more…)

October 2017

Linda Sinko

Norwichtown Pet Resort

We take our two bearded collies for grooming here. It is a wonderful place and the staff is very professional, accomodating and extremely helpful. My dogs love it here and so happy to see Rebecca the groomer. She does an absolutely fantastic job grooming the dogs and she loves the dogs. 5 plus star rating.

October 2017

Susan Seeman

Lick, lick, lick, lick

Hours are convenient and my dog comes back happy.

September 2017

Heather Hanes

Wonderful, Friendly, Clean

I have all the trust and faith in your Resort. Our Gracie is a cherished member of our family and wouldn't just leave her with anyone. Thank you for taking such good care of her, even though I know she can be naughty.

September 2017

Claudia Kearney

Very nice people who take great care of our dog

These folks are great! They take really good care of our dog. She is not stressed out or exhausted when we pick her up and she doesn't balk when we bring her in to drop her off. Clearly, she is perfectly happy being at this kennel! We routinely sign her up for "nature hikes" and grooming. It's not the least expensive option, but we believe it is totally worth it.

September 2017

Anne Luner

Another terrific stay at the Spa !

Our shepherds, Bella & Buddy, recently had another terrific stay at the Spa ~ this time for 3 days! It's so clear to see what great care they receive by how happy they are when we pick them up. Whether going out of state or out of country, whether for 3 days or 3 weeks, we are confident the staff at Norwichtown Pet Resort & Spa will care for Bella & Buddy as though they were their own dogs! We can't say enough about what a great place it is.

September 2017

Michael Robinson

Skippy seemed to have a nice overnight visit.

It was very nice that the Manager seemed to remember Skippy and commented that his anxiety seemed much better than prior visits. This was extremely comforting - as Skippy is an integral part of our family. Thank you for taking good care of our little buddy : )

September 2017

Pamela Kuba

Excellent work

We have been pleased with the services of Norwichtown Pet Resort for many years. Our dog Trot is now eleven, and his needs have changed. The staff is aware of his vision problems and have adjusted their care accordingly. When Trot vacations at the resort, rather than romping with the other dogs, he now enjoys his private nature walks. We appreciate the hard work of Katelyn and the staff, as well as Rebecca's wonderful grooming.

September 2017

Linda Lamothe

Celie Enjoys the Resort

Celie needs lots of attention and she gets it when she stays at the resort! She comes home relaxed and happy so I know she was treated well. The staff is always very friendly and professional and the groomer does a great job too. Thank you all for taking good care of our fur baby and I will keep referring people to you.

September 2017

Christine Jenkins

Another GREAT stay!

We dropped our dog off for a three day stay and, as usual, she came back happy! We asked to have her bathed and her nails clipped and she smells and looks beautiful. Thanks again for another great stay! September 2017

September 2017

Kimberly Wofe

Zoey, our 1 year old Chocolate Lab, really enjoyed her stay…

...at Norwichtown Pet Resort! She was treated like family when we arrived and was so happy when we picked her up. Thank you so much for taking great care of our pup!

August 2017

Shannon Lougee

Thanks Norwichtown Pet Resort

We have bringing Hotzy, our sweet and beautiful 9 year old Boxer, to Norwichtown Pet Resort whenever we go away. She is always clean and happy to see us and instructions have been followed. Thanks for keeping Hotzy safe. August 2017

August 2017

Stacey Moed-Klein

Excellent choice

I'm very happy with the service you provide. I was concerned that I would return from vacation with having to spend more money on the recovery of my dogs, but no need at Norwichtown Pet Resort! One recommendation might be an every other day progress report to pet owners(via email). I missed my dogs and would of liked to know how they were doing especially on a long vacation. Thank you for caring for my dogs! August 2017

August 2017

Dawn Crane

Best care a dog could have!

The staff at Norwichtown Pet Resort gave our dog Tucker the best care one could ask for. While 400 miles away our dog became ill and the staff was in touch with us every day! They gave him extraordinary care, set up a veterinarian appointment, and even after we picked him up they followed up with phone calls to see how he was feeling. We were so impressed with their genuine concern, compassion and professional care!!

August 2017

Jay Gionet

I know that our dogs Brady and Loki are always well taken care of

and that they have a blast with the other dogs and counselors at doggy day camp!

August 2017

Becky Beaupre

Terrific time!

Our 4 year old shepherd, Bella, has always enjoyed Norwichtown Pet Resort as her "home away from home." We recently acquired a German Shepherd puppy and left both him and Bella at the resort when we went on vacation. They were both so happy & healthy when we returned. The staff is top notch. It begins when we walk in and they are so loving & caring to our dogs. We have such peace of mind knowing they'll be well cared for while we are away. #bestdoggieresortever

August 2017

Michael Robinson

Most amazing home away from home for our pet!

We love bringing our Cally to visit, she really enjoys camp and always comes home smelling amazing after being groomed! The staff is really incredible, and knows how to handle Cally when she gets over excited. We feel totally comfortable, without a care in the world, while Our pup is on vacation at the Norwichtown Pet Resort. We highly recommend the experience!

August 2017

Erin Fiakos

Caring and Awesome!

Our dog who has been going here for last year and half absolutely LOVES it here! She is extremely eager to go into the waiting area each and every time which tells me that she enjoys herself here. The staff is always very sweet and the facility is very clean and well maintained. I would highly recommend this resort to anyone and everyone. Our dog also goes to day camp and always comes back tired and happy! Thanks for doing an outstanding job!

August 2017

Judy Dewey

We were very pleased with Norwichtown Pet Resort and Spa

This was the first time our Princess has ever been away from us and we were worried she was going to miss us as much as we were going to miss her. I guess not! We checked in on her periodically and was always told she was doing great. The staff was so attentive to her and said she was not sad or scared and she seemed quite comfortable. Since coming home, she now even sleeps in her own bed. I would not hesitate to let Princess stay at Norwichtown Pet Resort and Spa again in the future and will recommend Norwichtown Pet Resort and Spa to all of my friends and family. Thank you for taking such great care of our "baby". August 2017

August 2017

Patricia Shoquist

Our pet loves going back!

Obviously, our dog Coffey cannot tell us how his stay was while we were away. However, it makes me feel very comfortable when we return only for him to excitedly run back into the building and be greeted by name as soon as the staff sees him! That tells me that he is well taken care of and comfortable knowing he is happy while we have to leave him.

August 2017

Michelle Combs

Grooming Excellence

Holley Bearre & Zena got home from their grooming and by the looks of them they are ready for the Westminster. The staff at Norwichtown Pet Resort are the most attentive and their attention to detail is beyond reproach. Thank you Rebecca, Caitlyn and the entire staff for taking such great care of our girls.

July 2017

Robert Aldi


I always feel that our cat, Benjie, is in good hands while we are away. The staff have got to know him and his big personality very well. This past visit he was enjoying the view out of the front window, watching all the arrivals and departures, as we arrived for pickup! What a nice picture!

July 2017

Judith Redhead

Home away from home for our dog

We love how well you take care of our precious dog, Annabel, while she stays there. You all are amazing. She comes home and acts the same way as before she left. Thank you so much. Jennifer

July 2017

Jennifer Hicks


We had used the same kennel for 14 years and after a recent bad experience we decided to try the Norwich pet resort. Our dog is older and has special needs, the Norwich pet resort met all of them with flying colors.. Our dog was returned to us clean, content and we will definitely recommend and use them again in the future.

July 2017

Michael P Baker