Testimonials - Norwichtown Pet Resort
Open Everyday: 8am-6pm, 763 SCOTLAND ROAD NORWICH, CT 06360
Call us today: 860-822-6342 

322 Testimonials  



Professional, sensitive, sincere

Norwichtown Pet Resort is the best thing that ever happened to our family, especially Rusty our dog. I feel like our dog is safe and always well taken care of. The staff has always treated Rusty like he was their own!!

July 2017

Linda Nysyrom

Professional,compassionate and helpful.

I have boarded my animals with Norwichtown for 15 plus years. They have always done an excellent job in caring for my pets. Our family enjoys reading the "report cards" from Doggie Day Camp. Two years ago they suggested my dog only participate in 1/2 day camp because they observed her becoming fatigued . They didn't have to share that with me and could have continued charging me extra for camp that she would not have enjoyed. I really appreciate the caring staff and always feel a sense of security that my pet is well cared for during our vacations.

July 2017

Charlene Petrone


I can always enjoy myself while I am away knowing that my beloved pets Mickey and Molly are well taken care of. The staff is the best ever and they both love going there.

July 2017

Pamela Chieco

Love this Place

My dog has stayed here many times over the years. She is always treated well.

July 2017

Amanda Courey

Norwich Town Pet Resort Rocks!

Norwich Town Pet Resort really rocks for our MacGyver, a Jack Russell Puppy of 10 months! This will become MacGyvers home away from home! Finally, we can go away and have no worries! Thank you Norwich Town Pet Resort!

July 2017

Arlene Reith

The staff is always great….

my dog always smells clean after her stay and comes home healthy..a very important thing.

July 2017

Carol Clulow

Norwichtown Kennel……….the best

Hercules and Maggie Mae (my adorable yorkies ) simply love Norwichtown Kennel and Spa. They get all excited just driving to the site. The staff is helpful, friendly and accommodating and the facility itself is immaculate and welcoming. I wouldn't mind staying there myself. The best kennel I've ever been to. 2017

July 2017

Kathleen M. Delaney


As soon as I turn into the Kennell driveway my dogs start barking and jumping up and down -it takes almost all my strength to hold them as we start toward your front door !

July 2017

Richard Manfredi


We boarded our dog for 5 days while our daughter had a dance comp. in Maryland. I never once worried how Chance was as I knew he was in good hands and probably having a mini vacation for himself through the day camps they offer! He will be coming back for a stay this September!

July 2017

Tammy Nowakowski


We have been using Norwichtown Pet Resort & Spa for about 3 years now. When Boo was a puppy we would bring him to day camp a couple days a week and use the boarding services. The staff is the BEST!!! They all know Boo by name and show how much they adore him. We always feel we are leaving him with people that will take the best possible care of him. We never worry about him when we are away and he always seems to have a good time. We can tell because we can log in and watch him play which is an awesome service! We drive an hour round trip to bring Boo to the Norwichtown Pet Resort and Spa even though there are plenty of kennels around us. None of them are resorts and none of them make us feel like Boo is with family!

July 2017

Patty Franco

Trustworthy and caring

I have been using this company a long time for boarding. My pets always come home happy and seems to have a good time on their "dog vacation" when I'm on my "people vacation".

June 2017

kris m zerio

Frankie’s stay

After my dog care plans fell through last minute, I boarded Frankie with you. I was able to enjoy my annual NYC trip with my best friend to the fullest, because you reassured me that he would be well-cared for. Thank you!

June 2017

Janet Wilber

Dogs love the spa

I have two Weimaraners and they are very demanding. We love our dogs and they always have the best at our house. We take them to Norwichtown Pet spa when we go on vacation and they both love it there. The staff is always friendly (most of them know Bella and Max) and they are reasonably priced. We love Norwichtown and will continue to use them as our dogs home away from home.

June 2017

Kristen Pacatte

Great Pet Resort

We have had five dogs over the years and used various groomers and kennels during that time period. Before Teddy past, we shifted to using the Norwichtown Pet Resort and Spa. We liked it so much, we continued to use them for boarding, day care, and grooming after we got Mike and Molly. They provide a very comfortable/happy atmosphere for the dogs to stay in. Each of the staff demonstrate a real love for the dogs and provide them with a loving environment. The groomer is top notch, never failing to cut them to our satisfaction the first time. I highly recommend the Norwichtown Pet Resort and Spa for all your boarding and grooming requirements. June 2017

June 2017

Grady Tait

Trustworthy stay for your beloved pets

We have been boarding our dog here for many years and have always been pleased with the exceptional care she receives. Highly recommend.

June 2017

Regina Stiles

Our Big Boy Did Great !

We are super happy and pleased to know that our almost 200 pound Saint Bernard Harry was so well taken care of while he was in residence for a week at Norwichtown Pet Resort. We were able to put Harry in the Imperial kennel (extra big with a kennel camera). I am a completely anxious dog owner and was super worried to be quite frank as Harry had trouble last summer at a different kennel. The staff at Norwichtown Pet Resort was warm and welcoming - listened to our concerns and made us feel completely at ease. We scheduled Harry for a bath before his pick up. Can't tell you how awesome it was to greet our clean, fluffy and happy boy! We were told upon picking him up that the Staff really enjoyed having him as well. Thank you so much!

June 2017

Frances Mileski


I am so thankful to your staff for caring for my PJ several times per year.The excitement he shows upon arrival to your facility ensures me that he is more than happy to be there. It's like taking a child to camp. I'm anticipating the separation from my best buddy,but he wants to ditch me immediately ,because he wants to play with all his friends. Everyone that I have encountered at the Spa, has been friendly,compassionate, and very professional. PJ always comes home happy,healthy,well cared for and so tired because of all the fun he has had. I would never take him anywhere else!!!!!!!! Thank you!!!! We' ll see you in August, Mary Edwards and of course PJ❤️🐾❤️😊

June 2017

Mary Edwards

We Love Day Camp!

We got a puppy in early April 2017. She's a high-energy breed and we needed a good outlet for her to get rid of some of it. Day camp, twice a week, has been perfect for her. She's becoming such a well socialized dog. She plays all day, interacts well with the trainers and, when she gets home, is too tired to cause a fuss. This has made training her so much easier. Plus, it's affordable!! I would highly recommend Norwichtown Pet Resort to anyone with a puppy looking to release some energy. Thank you to all the staff for being so kind. Rozzi says see you again soon!

June 2017

Kristin Curran


I have been using Norwichtown Kennel for many many years. My dogs are always been happy there and would recommend them to anyone. Very much care about the animals.

June 2017

Kathryn Fatone

Thank You!

Thank you for all your staff does to help make our beagle Jay Peak receive the socialization and playtime he requires on a weekly basis to make his life more fufufilled. As some of you know, Jay had a very rough start in life and has had to overcome many obstacles to get to the where he is now. Your services help immensely in allowing my wife and I to provide Jay with the most fulfilling life possible. He obviously will always be a personality and we understand he can and may always be challenging at times. But we love him immensely and want never to change him and the free Beagle spirit he is. You have helped so much in helping us give him the best and most full life possible. Thank you. Sincerely, Rob & Robin Annino Stowe, VT 05672

June 2017

Rob Annino

Very professional & very helpful

June 2017

Alicia Miller

It’s the only place I trust to look after my dog!

I'm always anxious when I have to place my lab in boarding kennels, but the facilities and staff here are so good, I feel this is the next best thing to him being at home. They are always efficient and polite, and our dog is always excited to go there and looks in great shape when we pick him up. I would highly recommend them.

May 2017

Nigel Logan

We trust Norwichtown Pet Resort & Spa!

We have used Norwichtown Pet Resort & Spa for many years, sometimes for a day of camp/play and more often for stays when we are away. The staff is always very patient and friendly and our former dog never even bothered to say goodbye to us as she was pulling to get into the facility and on with some fun. They had our complete trust in her care, especially when she was older and had medical issues. We were able to leave her in their care with confidence that she would receive her medications (not the case when we boarded her one time elsewhere) and the staff's consideration of her health and age. And they never once disappointed us. We recently boarded our young puppy for the first time and knew that he would be in good hands. The staff didn't seem to mind my daily calls to check on how he was doing. He was glad to see us, but we would have no second thoughts about using this kennel any time we feel in necessary to board our dog. Kudos Norwichtown!...you are definitely our "go to" kennel.

May 2017

Ellen McFarland

Dog Waldorf Astoria

As soon as I start driving down your driveway my dogs start to howl and jump up and down - they can't wait to go in and play with friends !

May 2017

Richard Manfredi

Incredibly loving towards our dog!

Zoey, our Chocolate Lab spent a week at the kennel while we were on vacation. She loved it there! Zoey celebrated her 1st birthday while we were away and the Pet Resort helped her celebrate with a special birthday cookie! They even sent us home with one to give her so we could celebrate with her. She came home clean, happy and exhausted! We will always use Norwichtown Pet Resort! Thanks for everything!

April 2017

Shannon Lougee

Norwichtown Pet Resort… Roxy’s home away from home!

Thanks again to everyone at Norwichtown pet resort. I know Roxy is in great hands with all of you. Thank you for all the love and kindness you give her and all of the animals in your care!! Also love the remodel!!

April 2017

Debbie Lento

PJ’s Home away from home❤️

I am so thankful for the loving care that my yellow lab, PJ receives every time he stays at Norwichtown Pet Resort & Spa. The minute we arrive,he is so excited to be there and the staff always welcomes him with opened arms.I've entrusted them with his care many times over the last few years anywhere from 2 days to 2 weeks,and he has always come home happy , healthy and tired ,from having so much fun at doggie day care. I would never take him anywhere else!!!!! PJ and I love everyone at the "Spa" and we look forward to coming there for many years to come. Thanks for loving him almost as much as I do. You truly are the greatest!!!!!❤️🐾❤️ April 2017

April 2017

Mary Edwards

Wonderful pet care

I love Norwichtown Pet Resort because the people who work there truly love the animals. They are committed to the well being of each and every pet and they do all that is possible to make the animals comfortable. They offer wonderful services such as cuddle and play time and even special Christmas and Thanksgiving dinner treats. As my dogs aged, they were even more attentive to their special needs, providing extra bedding and love to make sure that they were happy. Thank you for your wonderful commitment to our pets.

April 2017

Ashley Turney

Grooming Delight

My two girls Zena & Holley Bearre absolutely love their groomer - Rebecca and their special friend Kaitlyn. This resort is without a doubt a first class operation with a staff that treats your pets like their own!!

April 2017

Robert Aldi

The Spa

Great. My dog (FB GS) is one of those dogs you can't take on a date. She complains about the service and never tips at restaurants. At NTPR she is calm and friendly, unlike her visits to the Vet or dog park (she even escaped from another dog kennel.) The staff at NTPR is professional and the kennel is clean and modern. They have good rules and a fair pricing structure.

April 2017

Gregory Gannotti


When I drop off my dogs, they know where they are and get so excited, then we are greeted by an awesome staff that treats our animals as if they were their own, along with hugs and kisses! I feel so good about leaving my dogs, I have no worries at all!

March 2017

Louise DiGangi

Dog Kennel

The dog seems very comfortable in your care...and staff is always friendly and polite.

March 2017

Carol Clulow

Great place for pets

We board both our dog and cat here when we are away from home. I know that they are well taken care of and don't have to worry about them at all. My dog LOVES going to doggy day camp!! Everyone at Norwichtown is incredibly kind and you can tell they love the animals.

February 2017

Becky Beaupre

Boarding experience

We boarded our 4 dogs for 9 days. The day we dropped them off was a Saturday in January in the middle of a snow storm. As I'm sure the staff were concerned about traveling home after closing time (I certainly am when I have to drive in it), and shoveling the walkway, etc., they were pleasant and very accommodating to the needs of our 4 legged babies. I was concerned about my 12 year old OES, as he is shy for one thing and has come home sick after being kenneled on 2 different occasaions at another facility which required visit to our vet. I am happy to say they were all happy, healthy, and well cared for when we picked them up and when we got home! Molly, Stanlee, Yogi, and Bluebell highly recommend staying at Norwichtown Pet Resort when your humans go on vacation! Thanks to all of you.

February 2017

Robin Coleman


Based on a coworkers recommendation, I brought both my babies to stay for a 10 day stay. The staff was very open and accommodating in allowing me to visit before booking their stay. Place was clean and all dogs seemed content. My babies were able to room together and staff took notes on special requests for their stay. Had them groomed prior to pick up and they also seemed please. Will definitely recommend and use for future vacations.

February 2017

Joan Telemaque

Thank you for your excellent work.

It was very difficult for me to leave my Peyton and the staff understood my anxiety without judgment and he enjoyed his stay and will be returning in the future.

February 2017

Pat Marshall

Norwichtown pet resort a fun and loving place for your pets.

We have brought our dogs Roxy and Jewel here for years. Everyone at Norwichtown pet resort has been loving, kind and have gone above and beyond in taking care of them. It makes me feel happy and relieved that they are well taken care of especially when I travel for a long vacation and they love being there. Thank you for your love and support.

January 2017

Debbie lento

Excellent care for my dog

Jett has stayed at the pet resort several times. On this trip, he developed an ear infection, which is not uncommon for our German shepherd. When I picked him up, the staff told me they had cleaned his ears a couple of times and clipped his paws to stop him from scratching them raw. I appreciated the good care they provided him, as usual! I always love reading his "report card" from doggy day camp and seeing how he spent his days. Thanks again!

January 2017

Karen Florin

Our girls love it there!

I would highly recommend Norwichtown Pet Resort! My two dogs, Betty and Lexi have been boarding with Norwichtown Pet Resort for quite a few years now. I never have to worry when my girls are there because the staff is so friendly and caring. They are also very accommodating to each pets individual needs. Betty has a thyroid condition and needs meds each morning and they take care of it! I know my girls have a good time there because they sleep for a couple days after their visit there so I know they played hard and had a good time. Thank you!

January 2017

Becky Ducat

Happy, happy dogs

My eldest lab is in his eighth year of occasional weekend getaways to the resort. He and his two year old little brother can't get enough day camp. The care they have always had has been outstanding and I have never ever worried over the care and attention my boys receive. I've been to other places and sincerely can't imagine switching caregivers.

January 2017

Patrick Geier

Great Place!

Our mix breed Kali has stayed at this pet resort a handful of times and has come home happy and healthy. The staff makes you feel right at ease (even if your pet is not). They listen to your needs and concerns and allow you to leave feeling comfortable that your furry one is in good hands. Kali brings her own food, blankets and her 'baby' and it makes me feel a little better knowing we are still 'with her'. I would happily recommend this facility as a safe and happy place for your pet.

January 2017

Kimberly Wolfe

A great place to board!

We have been customers of Norwichtown Pet Resort for more than 3 years. Our Shepherd, Bella, really enjoys going, whether for boarding or for one-day doggie daycare visits. The staff is caring, friendly, and professional - always greeting her as though she is their most important guest of the day! When we leave town, we know she's in great hands and will be well cared for.

December 2016

Michael Robinson


We left Logan with you this past November. His visit had to be extended due to a death in our family. Logan will be 10 this coming January and is a very active dog. He received very good care and was exercised. He returned to us very happy, nicely groomed, and well exercised. Thank you for the great and loving care! Maureen Butler

December 2016


Thank You from our Scaredy Cat Dog!

Our Ellie is a rescued Old English Sheepdog and lives with a mellow cocker spaniel, Buddy. She hates being boarded, but your staff took great care of her. She was anxious and did manage to give herself a little hotspot, but we knew she was safe, not a flight risk and was with her best friend, Buddy. Special thanks to Emma, who was kind to our sheep, who can test anyone's patience. We live and work in Norwich, and we love being able to keep our money local. Thank you again!! December 2016

December 2016

Jeanne Long

Caring and kindness are evident

Our two dogs have been coming here since we got them as puppies. Through each stage of their growing up, the staff as been willing to help our dogs have a good experience in their care. Can't say enough about their dedication and helpfulness. My dogs LOVE the days they get to go back for the day. They are so excited when we pull down the driveway to greet everyone there. I know they have had a good day when after they eat their dinner, they sleep through the night. As they say- a tired dog is a happy dog. 😀

November 2016

Joanne Gagnon

Great place

I love that my dog comes home tired and well behaved. He's very happy when I pick him up and when I drop him off, and I think that's the best thing ever.

November 2016

Traci Nelson

Norwich Pet Resort

Our Dog willow loves loves to go to the Norwich Pet Resort. All the staff are wonderful especially the front desk people that we see all the time. I like the fact that willow is well known at the Resort. Willow enjoys being with other dogs and Norwich Pet Resort allows that to happen. Thank you for job well done. Maysun

November 2016

Maysun Saad

Norwichtown Pet Resort – Where the employees treat your pets like they are part of their family!

My dog Charlie has been going to Norwichtown Pet Resort for several years and is a regular at the doggie day camp service they provide. I have complete trust in the employees when Charlie is in their care. I have seen the employees show a genuine love for all of the dogs, not just mine! This is not just a job, but a place where they take pride in their work. The employees have completed several training courses to enhance their knowledge and it shows in their professionalism. I have been allowed to tour the facility without a prior appointment and the kennels are immaculate, and the animals seem calm and happy. I highly recommend the Norwichtown Pet Resort to anyone who is looking for a safe, clean and loving environment to bring their pet! Thank you to the great employees of the Norwichtown Pet Resort for making Charlie feel like a member of YOUR family!

November 2016

Barbara Hamilton

Hank’s daycare

Hank loves his days at camp. He loves seeing his friends and counselors. We would recommend Norwich pet resort to all our friends and family. Thank you

November 2016

Mary Meyers


Our 6 month old chocolate lab puppy stayed with you over Veterans Day weekend. Zoey had a blast! You really treat our pets like family! Thank you!

November 2016

Shannon Lougee